Manager In Training/Sales Representative

Texas Car Title & Payday Loan Services • Round Rock, TX

3d

About The Position

This is a customer-facing, performance-driven role in which you work directly with customers to understand their needs and guide them through financial solutions. You handle inbound and outbound conversations, ask follow-up questions, and help customers make decisions, including discussing money. The role involves asking direct questions, addressing hesitation or rejection, making outbound calls, and staying engaged in conversations that may sometimes feel uncomfortable.

The position offers structured training and ongoing coaching, with opportunities for fast-track advancement. Successful team members stay positive when customers hesitate or say no, ask follow-up questions, apply feedback quickly, build confidence through practice, and perform consistently in a structured, goal-driven environment. The work week is 40 hours, including Saturdays; branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m. Every Sunday is off.

Requirements

• High school diploma or equivalent.
• Able to work 40 hours per week, including Saturdays.
• Satisfactory completion of pre-employment screenings.
• Reliable personal transportation and a valid driver’s license.
• Comfortable speaking with customers over the phone and in person.
• Strong communication skills.
• Ability to learn quickly and adapt.

Nice To Haves

• Customer service, sales, or collections experience.
• Fluency in English and Spanish.

Responsibilities

• Work directly with customers to understand their needs and guide them through financial solutions.
• Handle inbound and outbound customer conversations, including making outbound calls.
• Ask direct and follow-up questions to support customer decisions, including conversations about money.
• Address customer hesitation and rejection while remaining engaged in conversations.
• Apply coaching and feedback to improve performance.
• Perform consistently in a structured, goal-driven environment.

Benefits

• Majority company-paid health, dental, and vision insurance.
• 401(k) program.
• Company-paid life and disability insurance.
• Two weeks of paid vacation.
• Six paid holidays.
• Two PTO days.
• Five sick days.
• Monthly bonus potential.
• Fast-track advancement opportunities.
• Structured training and ongoing coaching.
• Team environment focused on employee success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED