About The Position

Lovisa is hiring a Retail Store Manager In-training to lead and develop a team, deliver sales results, and create a vibrant, customer-focused store environment. The role includes coaching team members, managing daily store operations and stock presentation, meeting sales targets and KPIs, maintaining visual merchandising standards, and supporting ongoing staff development. Lovisa offers hands-on training in retail, customer service, and ear and body piercing, along with career growth opportunities in a rapidly growing global fashion jewellery brand.

Requirements

  • Be a confident and enthusiastic leader who loves fashion.
  • Be able to coach, inspire, and motivate a team.
  • Be confident managing operations, driving results, and creating a positive team culture.
  • Have a customer-first mindset and a commitment to creating memorable in-store experiences.
  • Be driven to achieve sales targets and create an engaging store atmosphere.

Responsibilities

  • Inspire and coach the team to deliver exceptional customer experiences that reflect Lovisa’s brand values.
  • Drive store performance by achieving sales targets and KPIs while maintaining a fun and energetic store atmosphere.
  • Lead day-to-day operations and ensure stock is well-managed and beautifully presented in line with the brand.
  • Champion Lovisa’s 10 + 1 Culture Commitments and foster strong team connections.
  • Provide ongoing development and training to build the team’s skills and confidence.
  • Maintain visual excellence through engaging merchandising that showcases current jewellery trends and captures customer attention.

Benefits

  • Career growth opportunities, including opportunities to grow in-store or explore international pathways.
  • A paid day off on your birthday.
  • Jewellery discounts, exclusive competitions, and rewards recognizing team members’ work.
  • Hands-on training in retail, customer service, and ear and body piercing.
  • A fun, collaborative, and supportive team environment.
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