Manager In Training
About The Position
Serenity is hiring a Manager in Training to prepare for a leadership role within its growing healthcare business. The position includes hands-on experience in clinic roles through immersive rotations lasting 1–3 months, along with training and mentorship in clinic operations, leadership, and business growth. The role serves as a liaison between Serenity and patients, helping promote medical solutions and support patients in reclaiming their lives. Training covers persuasive communication and responding to customer objections, business development and marketing collaboration, patient experience and mental health education, use of the Electronic Health Records system, and patient consultations to gather information and develop personalized treatment plans. The role requires willingness to relocate and is contingent on successfully completing a criminal background check upon hire. Work may involve interacting with suicidal patients and hearing trauma from patients with PTSD, which may be triggering for some people.
Requirements
- At least 1 year of supervisory experience or currently pursuing a business-related field of study.
- At least 2 years of sales experience.
- Exceptional interpersonal skills.
- Ability to maintain confidentiality and resolve common patient or customer concerns.
- Commitment to a patient-centric culture and passion for business growth and organizational objectives.
- Self-driven, results-oriented mindset, with a record of exceeding expectations and seeking personal and professional development.
- Willingness to relocate.
- Successful completion of a criminal background check upon hire.
Responsibilities
- Complete 1–3 month rotations across clinic positions to learn clinic operations and develop leadership skills.
- Promote healthcare options and address customer objections through persuasive communication.
- Learn business development strategies and collaborate on marketing initiatives to drive growth.
- Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
- Use the Electronic Health Records system to support accurate and efficient care coordination.
- Conduct consultations to gather patient information and develop personalized treatment plans.
- Connect with patients and support a positive patient experience.
- Pursue leadership advancement within the organization.
Benefits
- Medical insurance for the employee and dependents.
- Vision insurance for the employee and dependents.
- Dental insurance for the employee and dependents.
- 20 days off annually, consisting of 10 PTO days and 10 holidays.
- 401(k) plan.
- Employee Referral Program with additional rewards for referrals.
- Career advancement opportunities, with a path from Assistant Management to Operations Management, Regional Management, and beyond.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
