Manager In Training

Serenity Mental Health Centers • Fort Worth, TX

12d

About The Position

Serenity is seeking a motivated and ambitious Manager in Training for a role that combines hands-on experience across clinic positions with training and mentorship toward a future leadership position. The role provides exposure to clinic operations and business growth, and serves as a liaison between the organization and patients. It involves communicating about healthcare options, supporting patients, and helping them learn about available treatments.

The training includes immersive rotations of 1–3 months across clinic positions; developing persuasive communication and consultation skills; learning business development and marketing strategies; advocating for mental health and patient satisfaction; using the Electronic Health Records system for care coordination; and gathering patient information to develop personalized treatment plans. The position requires willingness to relocate and successful completion of a criminal background check upon hire. Work may involve supporting suicidal patients and listening to trauma from patients with PTSD.

Requirements

• At least 1 year of supervisory experience or currently pursuing a business-related field of study.
• At least 2 years of sales experience.
• Exceptional interpersonal skills, ability to maintain confidentiality, and ability to resolve common patient or customer concerns.
• Patient-centric approach and genuine interest in driving business growth and achieving organizational objectives.
• Self-driven, results-oriented mindset, with a commitment to exceeding expectations and pursuing personal and professional development.
• Willingness to relocate.
• Successfully complete a criminal background check upon hire.

Responsibilities

• Participate in immersive 1–3 month rotations across various clinic positions.
• Promote healthcare options and address customer objections.
• Learn strategies to drive business growth and collaborate on marketing initiatives.
• Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
• Use the Electronic Health Records system for accurate and efficient care coordination.
• Conduct consultations to gather patient information and design personalized treatment plans.
• Resolve common patient or customer concerns while maintaining confidentiality.

Benefits

• Career advancement path from Assistant Management to Operations Management, Regional Management, and beyond.
• Medical, vision, and dental insurance coverage for the employee and dependents.
• 20 days off annually: 10 PTO days and 10 holidays.
• 401k plan.
• Employee Referral Program with rewards for referring candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed