Manager In Training

Serenity Mental Health Centers•Arlington, TX

About The Position

Serenity is seeking a highly motivated and ambitious Manager in Training for a role in the healthcare industry. The position offers hands-on experience in clinic roles and training and mentorship intended to prepare the employee for a leadership position. The role serves as a liaison between the organization and patients, promoting medical solutions and supporting patients. It requires a willingness to relocate and is contingent on successfully completing a criminal background check upon hire. Work may involve interacting with suicidal patients and listening to trauma from patients with PTSD, which may be triggering for some people. Training includes immersive rotations of 1–3 months across clinic positions; developing persuasive communication and objection-handling skills; learning business-development and marketing strategies; advocating for mental health and supporting patient satisfaction; using the Electronic Health Records system; and developing consultation skills to gather patient information and design personalized treatment plans.

Requirements

  • At least 1 year of supervisory experience or currently pursuing a business-related field of study.
  • At least 2 years of sales experience.
  • Exceptional interpersonal skills.
  • Ability to maintain confidentiality and resolve common patient or customer concerns.
  • Commitment to a patient-centric culture and passion for business growth and organizational objectives.
  • Self-driven, results-oriented mindset, with a commitment to exceeding expectations and pursuing personal and professional development.
  • Willingness to relocate.
  • Successful completion of a criminal background check upon hire.

Responsibilities

  • Complete immersive 1–3 month rotations across various clinic positions.
  • Promote healthcare options and address customer objections.
  • Learn and contribute to business-development strategies and marketing initiatives.
  • Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
  • Use the Electronic Health Records system for care coordination.
  • Conduct consultations to gather patient information and design personalized treatment plans.
  • Serve as a liaison between the organization and patients.

Benefits

  • Medical insurance coverage for the employee and dependents.
  • Vision insurance coverage for the employee and dependents.
  • Dental insurance coverage for the employee and dependents.
  • 20 days off annually: 10 PTO days and 10 holidays.
  • 401k plan.
  • Employee Referral Program with additional rewards for referring candidates.
  • Career advancement path from Assistant Management to Operations Management, Regional Management, and beyond.
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