Manager In Training

Serenity Mental Health Centers • Mesa, AZ

11d

About The Position

Serenity is seeking a highly motivated Manager in Training for a leadership-development opportunity in the healthcare industry. The role provides hands-on experience in clinic positions through immersive rotations lasting 1–3 months, along with training and mentorship in clinic operations and business growth. The position is intended to prepare the successful candidate for a leadership role within Serenity’s expanding business. The Manager in Training serves as a liaison between the organization and patients, promoting medical solutions and supporting patients. The job requires willingness to relocate and is contingent on successfully completing a criminal background check upon hire. Work may involve interacting with suicidal patients and listening to trauma from patients with PTSD, which may be triggering.

Requirements

• At least 1 year of supervisory experience or currently pursuing a business-related field of study.
• At least 2 years of sales experience.
• Exceptional interpersonal skills.
• Ability to maintain confidentiality and resolve common patient or customer concerns.
• Patient-centric approach and genuine passion for business growth and achieving organizational objectives.
• Self-driven, results-oriented mindset, with a commitment to exceeding expectations and pursuing personal and professional development.
• Willingness to relocate.
• Successful completion of a criminal background check upon hire.

Responsibilities

• Complete 1–3 month rotations across various clinic positions to learn clinic operations and develop leadership skills.
• Promote healthcare options and respond to customer objections through persuasive communication.
• Learn and apply business-development strategies and collaborate on marketing initiatives.
• Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
• Use the Electronic Health Records system to support accurate and efficient care coordination.
• Conduct patient consultations to gather information and help design personalized treatment plans.
• Maintain confidentiality and effectively resolve common patient or customer concerns.
• Support business growth and organizational objectives.

Benefits

• Medical, vision, and dental insurance coverage for the employee and dependents.
• 20 days off annually: 10 PTO days and 10 holidays.
• 401(k) plan.
• Employee referral program with additional rewards.
• Career advancement opportunities from Assistant Management to Operations Management, Regional Management, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed