Manager In Training
About The Position
Serenity is seeking a highly motivated Manager in Training for a role that combines hands-on experience across clinic positions with training and mentorship toward a leadership position. The role provides exposure to clinic operations and opportunities to develop leadership skills and help drive business growth. As a liaison between Serenity and its patients, the Manager in Training connects with individuals, promotes medical solutions, and supports patients in pursuing treatment. Training includes immersive rotations of 1–3 months across clinic positions; developing persuasive communication and objection-handling skills; learning business development and marketing strategies; advocating for mental health and patient satisfaction; using the Electronic Health Records system for care coordination; and conducting consultations to gather patient information and develop personalized treatment plans. The position requires willingness to relocate and successful completion of a criminal background check upon hire. The work may involve supporting suicidal patients and listening to trauma from patients with PTSD, which may be triggering for some people.
Requirements
- At least 1 year of supervisory experience or currently pursuing a business-related field of study.
- At least 2 years of sales experience.
- Exceptional interpersonal skills.
- Ability to maintain confidentiality and effectively resolve common patient or customer concerns.
- Commitment to a patient-centric culture and genuine interest in driving business growth and achieving organizational objectives.
- Self-driven, results-oriented mindset, with a record of exceeding expectations and seeking personal and professional development.
- Willingness to relocate.
- Successful completion of a criminal background check upon hire.
Responsibilities
- Participate in 1–3 month rotations across various clinic positions to learn clinic operations and develop leadership skills.
- Promote healthcare options and address customer objections.
- Learn and apply business development strategies and collaborate on marketing initiatives.
- Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
- Use the Electronic Health Records system to support accurate and efficient care coordination.
- Conduct patient consultations, gather relevant information, and help design personalized treatment plans.
- Connect with patients as a liaison between the organization and its patients.
- Support business growth and organizational objectives.
Benefits
- Medical, vision, and dental insurance coverage for the employee and dependents.
- 20 days off annually: 10 PTO days and 10 holidays.
- 401(k) plan.
- Employee referral program with additional rewards.
- Career advancement opportunities, with a stated path from Assistant Management to Operations Management, Regional Management, and beyond.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
