Manager In Training

Serenity Mental Health Centers•Holladay, UT
•Onsite

About The Position

Serenity is hiring a highly motivated Manager in Training to gain hands-on experience in clinic roles and prepare for a leadership position within the organization. The role includes comprehensive training and mentorship in clinic operations, business growth, patient communication, and leadership. The position is based in Layton or Holladay, Utah, and requires willingness to relocate. The role involves supporting patients, including individuals experiencing suicidal thoughts or trauma related to PTSD; this work may be triggering for some people. Employment is contingent on successfully completing a criminal background check upon hire.

Requirements

  • At least 1 year of supervisory experience or currently pursuing a business-related field of study.
  • Exceptional interpersonal skills.
  • Ability to maintain confidentiality and effectively resolve common patient or customer concerns.
  • Commitment to a patient-centric culture and genuine interest in driving business growth and achieving organizational objectives.
  • Self-driven, results-oriented mindset, with a commitment to exceeding expectations and pursuing personal and professional development.
  • Willingness to relocate.
  • Successful completion of a criminal background check upon hire.

Responsibilities

  • Complete immersive 1–3 month rotations across various clinic positions.
  • Promote healthcare options and respond to customer objections.
  • Learn and apply business development strategies and collaborate on marketing initiatives.
  • Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
  • Use the Electronic Health Records system for care coordination.
  • Conduct consultations to gather patient information and develop personalized treatment plans.
  • Maintain confidentiality and resolve common patient or customer concerns.
  • Support organizational objectives and business growth.

Benefits

  • Medical, vision, and dental insurance coverage for the employee and dependents.
  • 20 days off annually: 10 PTO days and 10 holidays.
  • 401k plan.
  • Employee Referral Program with rewards for referring candidates.
  • Career advancement opportunities, with a path from Assistant Management to Operations Management, Regional Management, and beyond.
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