About The Position

Lovisa is seeking a fashion-focused retail leader to manage a store, develop and motivate a team, deliver sales results, and create a vibrant, customer-focused environment. The role involves leading daily store operations, managing and presenting stock, maintaining visual merchandising standards, and delivering customer experiences aligned with Lovisa’s brand values. Lovisa provides hands-on training in retail, customer service, and ear and body piercing, with potential opportunities for career growth as the global brand expands.

Requirements

  • Be a confident and enthusiastic leader who enjoys fashion and coaching others.
  • Have the ability to inspire and motivate a team to deliver on-trend customer experiences.
  • Be confident managing operations, driving results, and creating a positive team culture.
  • Demonstrate a customer-first approach and a commitment to creating memorable in-store experiences.
  • Be motivated to achieve sales targets and create an engaging store atmosphere.

Responsibilities

  • Inspire and coach the team to deliver exceptional customer experiences that reflect Lovisa’s brand values.
  • Achieve store sales targets and KPIs while maintaining a fun, energetic store atmosphere.
  • Lead day-to-day store operations and ensure stock is well-managed and presented on-brand.
  • Champion Lovisa’s 10 + 1 Culture Commitments and foster strong team connection.
  • Provide ongoing development and training to build team members’ skills and confidence.
  • Maintain visual excellence through engaging merchandising that showcases current jewellery trends and attracts customers.

Benefits

  • Career growth opportunities, including potential international pathways.
  • Paid day off on your birthday.
  • Jewellery discounts, exclusive competitions, and rewards recognizing team members’ work.
  • Hands-on training in retail, customer service, and ear and body piercing.
  • A supportive, fun, and collaborative team environment.
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