Manager In Training
About The Position
Serenity is seeking a motivated Manager in Training to build healthcare business and leadership skills through hands-on experience in clinic roles, comprehensive training, and mentorship. The role offers a path toward leadership within Serenity’s expanding business and involves serving as a liaison between the organization and patients, promoting medical solutions, and helping patients access care. The position requires willingness to relocate and is contingent on successfully completing a criminal background check upon hire. The training program includes immersive rotations of 1–3 months across clinic positions; developing persuasive communication and sales skills; learning business development and marketing strategies; elevating the patient experience; using the Electronic Health Records system for care coordination; and conducting consultations to gather patient information and help design personalized treatment plans. The work may involve supporting suicidal patients and listening to trauma from patients with PTSD, which may be triggering.
Requirements
- At least 1 year of supervisory experience or currently pursuing a business-related field of study.
- At least 2 years of sales experience.
- Exceptional interpersonal skills.
- Ability to maintain confidentiality and effectively resolve common patient or customer concerns.
- Commitment to a patient-centric culture and genuine interest in driving business growth and achieving organizational objectives.
- Self-driven, results-oriented mindset, with a focus on exceeding expectations and pursuing personal and professional development.
- Willingness to relocate.
- Successfully complete a criminal background check upon hire.
Responsibilities
- Participate in 1–3 month rotations across various clinic positions to learn clinic operations and develop leadership skills.
- Promote healthcare options and respond to customer objections.
- Learn and apply business-development strategies and collaborate on marketing initiatives.
- Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
- Use the Electronic Health Records system to support accurate and efficient care coordination.
- Conduct consultations to gather patient information and develop personalized treatment plans.
- Resolve common patient or customer concerns while maintaining confidentiality.
Benefits
- Clear advancement path from Assistant Management to Operations Management, Regional Management, and beyond.
- Medical, vision, and dental insurance coverage for the employee and dependents.
- 20 days off annually: 10 PTO days and 10 holidays.
- 401(k) plan.
- Employee referral program with rewards for referring candidates.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
