Manager In Training

Serenity Mental Health Centers • Gilbert, AZ

11d

About The Position

Serenity is seeking a motivated Manager in Training to develop toward a leadership role in its healthcare business. The role provides hands-on experience in clinic positions through immersive rotations lasting 1–3 months, along with training and mentorship in clinic operations, leadership, and business growth. As a liaison between Serenity and its patients, the Manager in Training promotes medical solutions, supports the patient experience, and contributes to the organization’s objectives. The position requires willingness to relocate and is contingent on successfully completing a criminal background check upon hire.

Training includes persuasive communication and handling customer objections; business development and marketing collaboration; patient education and advocacy for mental health; use of the Electronic Health Records system for care coordination; and consultations to gather patient information and develop personalized treatment plans. The role may involve working with suicidal patients and hearing trauma from patients with PTSD, which may be triggering for some people.

Requirements

• At least 1 year of supervisory experience or currently pursuing a business-related field of study.
• At least 2 years of sales experience.
• Exceptional interpersonal skills.
• Ability to maintain confidentiality and effectively resolve common patient or customer concerns.
• Patient-centric approach and genuine interest in driving business growth and achieving organizational objectives.
• Self-driven, results-oriented mindset, with a record of exceeding expectations and seeking personal and professional development.
• Willingness to relocate.
• Successful completion of a criminal background check upon hire.

Responsibilities

• Complete immersive 1–3 month rotations across clinic positions to learn clinic operations and develop leadership skills.
• Promote healthcare options and address customer objections through persuasive communication.
• Learn and contribute to business development and marketing initiatives that support growth.
• Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
• Use the Electronic Health Records system to support accurate and efficient care coordination.
• Conduct consultations to gather patient information and develop personalized treatment plans.
• Serve as a liaison between the organization and patients, helping provide a positive patient experience.
• Support business growth and organizational objectives.

Benefits

• Accelerated career growth, with a path from Assistant Management to Operations Management, Regional Management, and beyond.
• Medical, vision, and dental insurance coverage for the employee and dependents.
• 20 days off annually: 10 PTO days and 10 holidays.
• 401k plan.
• Employee referral program with additional rewards for referrals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed