Surgery Scheduler Jobs

About The Position

Requirements

• High school diploma or equivalent.
• At least one year of scheduling experience in a surgery center and/or medical office setting.
• Knowledge of healthcare systems operations, such as electronic medical records.
• Knowledge of database management.
• Knowledge of medical terminology, healthcare coding systems, and clinic functions.
• Knowledge of governmental regulations and compliance requirements.
• Knowledge of Medicare, Medicaid, managed care, and other third-party payer guidelines.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Customer-oriented approach and ability to remain calm in difficult situations.
• Ability to build relationships with patients and show empathy and compassion.
• Ability to work independently and manage deadlines.
• Ability to work courteously and cooperatively with team members and patients.
• Skill in using computer programs and applications, including Microsoft Office.
• Compliance with HIPAA patient-confidentiality requirements and organizational health and safety policies.

Responsibilities

• Schedule office, surgery-center, and hospital-based procedures with the appropriate provider and time and location slot, using the appropriate scheduling code.
• Obtain surgery preauthorizations through insurance companies, schedule procedures at the designated facility, and accurately enter information into the scheduling system.
• Maintain a surgical log for statistical analysis.
• Provide patients with pre-surgical packets confirming procedure dates and pre-operative instructions.
• Coordinate with surgical facilities regarding special equipment or personnel needed for procedures.
• Ensure pre-operative laboratory tests are ordered, tracked for completion, and correctly scanned into the patient’s electronic medical record.
• Use clinical knowledge to determine whether an appointment is consistent with the diagnosis or indications provided by the provider.
• Audit the automated phone system daily to confirm call information and phone-call schedules are accurate and updated when necessary.
• Verify and re-verify scheduling for accuracy before schedules are published.
• Coordinate with surgery-center and hospital staff to support cohesive patient-care services.
• Treat patients and referring physicians with courtesy and respect in person and by phone.
• Maintain patient confidentiality and comply with HIPAA requirements.
• Follow applicable laws, regulations, the Solaris Health Code of Conduct, and organizational policies and procedures; report suspected concerns or violations promptly and complete annual compliance training on time.
• Perform other position-related duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Pet insurance
• Health savings account
• Paid sick time
• Paid time off
• Paid holidays
• Profit sharing
• Retirement plan
• Competitive pay