Surgery Scheduler Jobs

About The Position

Requirements

• High school diploma or equivalent
• One year of prior surgery scheduling experience in a healthcare setting highly preferred
• Knowledge of Electronic Medical Records
• Knowledge of insurance verification
• Knowledge of medical terminology
• Knowledge of surgical procedures
• Outstanding customer service skills
• Outstanding communication skills

Nice To Haves

• Clear and precise communication
• Accuracy and attention to detail
• Effectively manages day by organizing and prioritizing
• Applies tactful principles and practices of dealing with the public
• Practices safety habits
• Protects patient information and maintains confidentiality
• Knowledge of general medical terminology, CPT codes, medical insurance and managed care
• Knowledge of insurance verification and surgical procedures
• Computer and EMR knowledge
• Strong written and verbal communication skills
• Excellent interpersonal/customer service skills
• High degree of professionalism, tact and diplomacy
• Works independently

Responsibilities

• Schedules patients for surgery and completes necessary paperwork
• Confirms patient demographics , surgery date and time and medical diagnosis
• Reviews instructions with patients prior to surgeries, including medications, allergies, labs, health history, pre-op and post-op treatment plans
• Gathers insurance information to confirm coverage and benefits
• Ensures all paperwork is complete and on file for patients’ surgeries, including consent forms
• Answers and responds to all incoming telephone inquiries regarding surgery
• Schedules patients for follow-up appointments and other health assessments
• Monitors surgery schedule and works directly with physicians to coordinate appointments
• Coordinates medical clearance when necessary
• Has regular and predictable attendance
• Adheres to all Advanced Pain Care policies and procedures
• Completes other duties as assigned