MDC- Surgery Scheduler, FT, Days

Prisma Health•Greenville, SC
•Onsite

About The Position

The Surgery Scheduler coordinates patient appointments, surgeries, testing, and procedures, including retrieving insurance authorizations and maintaining and updating physician schedules. The role coordinates surgery-related information with other physician offices, assembles patient charts, and answers patients’ questions about surgery and testing. The scheduler validates documentation related to scheduling verification and authorizations, meets customer-service targets, and works with physicians and department staff to complete assigned duties. The position also follows policies and procedures that support service delivery and departmental budget goals. Team members are expected to uphold Prisma Health’s values of compassion, dignity, excellence, integrity, and teamwork. This is a full-time, day-shift position located at the Cancer Centers – Faris Road facility at Greenville Memorial Hospital, in the Revenue Cycle–Cancer Institute–CIF department.

Requirements

  • High school diploma, GED, equivalent, or post-high-school diploma.
  • Two years of clerical experience, preferably in a healthcare setting.
  • Word-processing and computer experience.
  • Knowledge of medical terminology.
  • Excellent customer-oriented service skills.
  • At least basic computer skills.

Nice To Haves

  • Medical terminology is desired but not required.
  • Clerical experience in a healthcare setting is preferred.

Responsibilities

  • Coordinate surgeries and related information with other physician offices as needed.
  • Assemble patient charts and answer patients’ questions regarding surgery and testing.
  • Help ensure customer-service targets are met.
  • Validate documentation related to scheduling verification and authorizations.
  • Communicate and work effectively with physicians and department staff to accomplish assigned duties.
  • Execute policies and procedures that support service delivery and departmental budget goals.
  • Schedule patient appointments and retrieve insurance authorizations for surgeries, testing, and procedures as needed.
  • Maintain and update physician schedules.
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