MDC- Surgery Scheduler, FT, Days

Prisma Health • Greenville, SC

22h • Onsite

About The Position

The Surgery Scheduler schedules patient appointments and coordinates surgery, testing, and procedure scheduling. The role retrieves insurance authorizations for surgeries, testing, and procedures, and maintains and updates physician schedules. The scheduler assembles patient charts, answers patient questions about surgery and testing, and coordinates information with other physician offices as needed. The position supports customer service targets, validates scheduling and authorization documentation, works with physicians and department staff, and follows policies and procedures while helping meet departmental budget goals. Team members are expected to uphold Prisma Health’s values of compassion, dignity, excellence, integrity, and teamwork.

Requirements

• High school diploma, GED, or equivalent; alternatively, post-high-school diploma.
• Two years of clerical experience, preferably in a healthcare setting.
• Word-processing and computer experience.
• Knowledge of medical terminology.
• Excellent customer-oriented service skills.
• At least basic computer skills.

Nice To Haves

• Medical terminology is desired but not required.
• Clerical experience in a healthcare setting is preferred.

Responsibilities

• Schedule patient appointments and surgeries, testing, and procedures.
• Retrieve insurance authorizations for surgeries, testing, and procedures.
• Maintain and update physician schedules.
• Coordinate surgeries and related information with other physician offices as needed.
• Assemble patient charts and answer patient questions regarding surgery and testing.
• Ensure customer service targets are met.
• Validate documentation related to scheduling verification and authorizations.
• Communicate and work effectively with physicians and department staff to accomplish assigned duties.
• Follow policies and procedures that support service provision and departmental budget goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED