Surgery Scheduler

Distro•Carmel, IN

4d•Onsite

About The Position

The Surgery Scheduler coordinates physicians’ workflows, including surgery, appointment, procedure, and testing schedules, and maintains patient information. The role also performs other medical front-office functions as needed. This is a full-time, in-person position in Carmel, Indiana, with a Monday-to-Friday schedule. Local candidates must be able to commute to Carmel, IN 46032.

Requirements

High school diploma or GED.
At least 1 year of experience with medical terminology.
At least 1 year of experience with EHR systems.
Intermediate-level competence with Windows-based computer software.
Ability to plan, organize, and adhere to timelines.
Skill in applying universal precautions.
Interpersonal skills for working with patients, their families, physicians, and coworkers.
Analytical ability to understand relationships among tasks and data in Electronic Health Records and Practice Management Systems.
Ability to ensure quality in patient care.
Ability to work effectively as a team member.
Ability to perform detailed tasks in a busy environment.
Ability to commute to Carmel, Indiana 46032; local candidates are required.

Nice To Haves

Medical terminology or coding experience.

Responsibilities

Coordinate and schedule surgeries, follow-up appointments, procedures, and testing as designated by physicians.
Stay informed of physicians’ schedules to ensure surgeries and procedures are scheduled in coordination with their availability.
Schedule surgeries according to physician volume while maintaining appropriate turnaround times.
Identify scheduling barriers and implement solutions to improve results based on predetermined goals.
Provide accurate, timely, and responsive information to patients, physicians, staff, and outside facilities.
Interact courteously and helpfully with officers, coworkers, patients, and patients’ families.
Coordinate, process, and route paperwork to meet physician and facility requirements.
Ensure efficient telephone communication.
Document work processes as required and follow written protocols and procedures.
Verify patient insurance benefits and obtain authorizations as required.
Recognize and respond appropriately to urgent or emergent situations according to protocols.
Establish and maintain effective working relationships with physicians, staff, and management.
Follow surgery center procedures to support a safe work environment and comply with safety, confidentiality, and HIPAA policies.
Maintain patient information and perform other medical front-office duties as needed.