Surgery Scheduler

USPI • Southlake, TX

13d

About The Position

Baylor Scott & White Surgicare Southlake is hiring a Surgery Scheduler to maintain the daily surgery schedule and manage all aspects of the scheduling process under the direction of the Business Office Manager. The role involves strategizing and problem-solving, coordinating with scheduling staff from doctors’ offices and Operating Room staff, and ensuring high levels of customer service. The scheduler also verifies benefits and provides patient estimates. The successful candidate will bring leadership, communication, and customer service skills, handle difficult scheduling conflicts efficiently, and demonstrate positive customer service experience.

Requirements

• High school graduate or equivalent.
• At least 1 year of receptionist experience in healthcare.
• Experience in insurance verification and scheduling.
• Ability to operate the office equipment required to fulfill job duties.
• Excellent communication skills.
• Demonstrated successful or positive customer service encounters or programs.
• Leadership and customer service skills.

Nice To Haves

• Medical terminology experience.
• Computer experience.

Responsibilities

• Maintain the daily surgery schedule.
• Manage all aspects of the scheduling process.
• Coordinate with scheduling coordinators from doctors’ offices and Operating Room staff.
• Strategize and solve scheduling problems and conflicts efficiently.
• Verify patient benefits.
• Provide patient estimates.
• Ensure high levels of customer service.

Benefits

• Medical, dental, vision, and prescription coverage.
• Life and AD&D coverage.
• Short- and long-term disability coverage availability.
• Flexible financial benefits, including FSAs and HSAs.
• 401(k) and access to retirement planning.
• Paid holidays and vacation.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED