Surgery Scheduler

Regional Hand Center • Fresno, CA

2d

About The Position

Regional Hand Center is seeking an experienced Surgery Scheduler to join a supportive, interactive team. This California at-will, full-time position is responsible for scheduling emergent and routine surgeries and related pre- and post-operative appointments. The role works to maximize the efficiency of ambulatory surgery center staffing and resources while ensuring a high quality of care for patients, families, and internal customers.

Requirements

• High school graduate or equivalent.
• Minimum of one year of surgery scheduling experience.
• Bilingual in English and Spanish; required.
• Experience with electronic health record systems, including HST/NextGen.
• Prior experience with insurance verification and preauthorization.
• Familiarity with medical clearances as they relate to surgical patients.
• Familiarity with referrals, authorization, pre-certifications, and eligibility.
• Experience with patient financial counseling and collecting out-of-pocket expenses from patients and families.
• Demonstrated excellent organizational, customer service, and professional written and verbal communication skills.

Nice To Haves

• Ambulatory surgery center (ASC) experience.
• Medical assistant certification.

Responsibilities

• Schedule emergent and routine surgeries.
• Schedule pre-operative and post-operative appointments.
• Interface with patients, surgeons, staff, referring providers, departments, adjusters, and vendors.
• Obtain insurance authorizations or pre-certifications.

Benefits

• Competitive benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED