Surgery Scheduler

Healthcare Outcomes Performance Co. (HOPCo) • Phoenix, AZ

2d

About The Position

The Surgery Scheduler coordinates surgery scheduling and related pre- and post-operative appointments within established timelines. The role works across departments to support timely, accurate scheduling, maintains organized records in EMR and practice-management systems, and communicates clinical and surgical process instructions to patients. The scheduler also ensures relevant systems and teams are updated when cases are edited, cancelled, or rescheduled, and performs other duties as assigned.

Requirements

• One year of medical office scheduling experience, or 1–2 years of administration or clinical experience (such as CNA, MA, or EMT); orthopedic experience is preferred.
• Professional and effective communication with physicians, patients, and internal departments.
• Ability to adhere to established scheduling timelines and manage multiple concurrent tasks.
• Strong organizational skills, attention to detail, follow-through, and accurate recordkeeping and documentation.

Nice To Haves

• Orthopedic setting experience.
• Familiarity with medical terminology, insurance authorization processes, and EMR systems.
• High school diploma/GED or equivalent working knowledge preferred.

Responsibilities

• Schedule surgeries within established timelines and create related pre- and post-operative appointments.
• Establish interdepartmental communication to ensure timely and accurate scheduling.
• Maintain precise, organized records within EMR and practice-management systems.
• Clearly communicate clinical and surgical process instructions to patients.
• Ensure all systems and teams are updated when cases are edited, cancelled, or rescheduled.
• Perform other duties as assigned.
• Communicate professionally and effectively with physicians, patients, and internal departments.
• Adhere to established scheduling timelines.
• Manage multiple concurrent tasks with strong organizational skills, attention to detail, follow-through, and accurate documentation.

Benefits

• Monthly performance bonus.
• Competitive health and welfare benefits.
• Monthly $43 stipend toward ancillary benefits.
• HSA with qualifying HDHP plans and company match.
• 401(k) plan with company match after six months of service; part-time employees are included.
• 24/7 Employee Assistance Program.
• Employee Appreciation Days.
• Employee Wellness Events.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED