Surgery Scheduler

Eye Clinic of Wisconsin•Wausau, WI

1d•Onsite

About The Position

The Surgery Scheduler counsels and instructs patients regarding surgical procedures. Under the direction and supervision of physicians, the role assists in ensuring quality of care while maintaining patient confidentiality. The position reports to the ASC Clinical Director and is generally performed at the main clinic at 800 N. First Street, Wausau, Wisconsin. Work hours depend on the needs of the clinic.

Requirements

High school diploma or equivalent.
Strong working knowledge of surgical procedures and policies.
Ability to work in a fast-paced medical facility while adhering to HIPAA compliance regulations.
1–2 years of customer service experience.
Knowledge of the proper, safe, and efficient use of office equipment, computers, and software.
Working knowledge of Microsoft Office.

Nice To Haves

Completion of medical terminology courses is beneficial but not required.

Responsibilities

Schedule and instruct patients regarding arrangements for surgical procedures.
Interpret physician orders and findings.
Coordinate doctors’ surgery schedules.
Communicate with physicians and staff, as well as patients’ family physicians.
Handle telephone calls related to arrangements for surgical procedures.
Evaluate patients’ medical histories and medications under the direction of a physician.
Maintain knowledge of hospital policies and guidelines regarding procedure scheduling.
Coordinate appointments among patients, surgeons, and family physicians.
Complete and process pertinent paperwork, including histories, consents, appointments, prescriptions, and orders.
Enter information into electronic medical records, including EPIC, Amkai, and Nextech.
Develop and maintain positive working relationships with other employees.
Perform other duties as assigned.