About The Position

Coordinates and schedules ophthalmology surgical procedures and supports the physician in other duties as assigned. Manages calls and scheduling communications with patients, facilities, and physicians; educates and supports patients regarding their surgical procedures; assists patients with completing preoperative steps; and schedules postoperative follow-up appointments. The Surgical Coordinator schedules patient appointments, routine and emergency or add-on surgeries, and appointment reminders. The role requires understanding surgery scheduling procedures, including procedure duration and setup and turnaround time, and communicating surgery schedules to appropriate medical staff. The coordinator manages surgical documentation, gathers and enters patient information and postsurgery data, ensures preoperative paperwork is completed on time, compiles medical charts, reports, and correspondence, answers telephone calls, and instructs patients in completing medical history and surgery information forms. The position calls for strong organization, attention to detail, independence, interpersonal and communication skills, and adaptability to changing needs. The hiring process may include background checks and drug testing; employment offers are contingent on successful completion. Results are treated confidentially and screenings are conducted in accordance with applicable laws and regulations.

Requirements

  • High school diploma or GED.
  • 1–3 years of related experience and/or training, or an equivalent combination of education and experience.
  • Knowledge of surgery scheduling.
  • Proficiency with basic computer programs.
  • Familiarity with OSHA and HIPAA regulations.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and communicate effectively with patients.
  • Ability to adapt and respond to changing needs.
  • Ability to perform essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

  • Schedule patient appointments and ophthalmology surgeries, including emergency and add-on surgeries.
  • Send appointment reminders to patients.
  • Determine appropriate surgery scheduling time, including procedure duration, setup, and turnaround time, and communicate schedules to appropriate medical staff.
  • Manage surgical documents and ensure preoperative paperwork is completed before appointments.
  • Gather and enter patient information and post-surgery data.
  • Compile and record medical charts, reports, and correspondence.
  • Answer telephone calls and coordinate surgeries with patients, facilities, physicians, and medical staff.
  • Educate and support patients regarding surgical procedures and assist with preoperative steps.
  • Instruct patients in completing medical history and surgery information forms.
  • Schedule postoperative follow-up appointments.
  • Support the physician with other duties as assigned.
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