About The Position

The Surgery Scheduler coordinates and schedules ophthalmology surgical procedures and provides support to the physician. The role involves communicating with patients, facilities, physicians, and medical staff; educating and supporting patients regarding their surgical procedures; helping patients complete preoperative requirements; and scheduling postoperative follow-up appointments. The Surgical Coordinator manages appointment and surgery scheduling, including reminders, emergency and add-on procedures, and allocating appropriate time for surgery setup and turnaround. Administrative duties include managing surgical documents, gathering and entering patient information and postoperative data, ensuring pre-surgery paperwork is completed on time, compiling medical charts and correspondence, answering telephones, and instructing patients on completing medical history and information forms. The position requires strong organization, attention to detail, adaptability, problem-solving, communication, customer service, planning, professionalism, accuracy, productivity, punctuality, dependability, and initiative. Employment offers are contingent on successful completion of background checks and drug testing.

Requirements

  • High school diploma or GED, or equivalent combination of education and experience.
  • 1–3 years of related experience and/or training.
  • Experience scheduling patients for surgery and knowledge of surgery scheduling.
  • Proficiency with basic computer programs.
  • Familiarity with OSHA and HIPAA regulations.
  • Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
  • Strong organizational and detail-oriented skills, communication and interpersonal skills, adaptability, and ability to work independently and with others.

Responsibilities

  • Coordinate and schedule ophthalmology surgical procedures, patient appointments, and surgeries.
  • Schedule emergency and add-on surgeries, accounting for procedure duration, setup, and turnaround time, and communicate schedules to appropriate medical staff.
  • Manage phones and coordinate with patients, facilities, physicians, and medical staff.
  • Provide physician support and perform other duties as assigned.
  • Educate and support patients regarding surgical procedures and assist them in completing preoperative steps and paperwork.
  • Schedule postoperative follow-up appointments and administer appointment reminders.
  • Manage surgical documents; gather and enter patient information and postoperative data.
  • Compile and record medical charts, reports, and correspondence.
  • Answer telephones and instruct patients in completing medical history and surgery information forms.
  • Complete administrative tasks accurately and on time, follow policies and procedures, and maintain work quality and productivity.
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