Dynamic Scheduler GI/Oncology Surgery Maywood

Trinity Health•Maywood, IL

4d•$21 - $26

About The Position

Loyola Medicine is seeking a Dynamic Scheduler to schedule patient appointments based on orders, urgency of care, and patient convenience, involving multiple sites when appropriate. The position monitors physician schedules daily to optimize scheduling, verifies insurance to support maximum reimbursement and correct payment, uses clinical, registration, and scheduling software, and efficiently manages a high volume of telephone calls while maintaining a 95% customer telephone skills rating. The role is based in Maywood and works weekdays, Monday through Friday, on the day shift.

Requirements

Associate degree or equivalent training acquired through work experience or education.
At least 3 years of previous job-related experience.
Must be authorized to work for any employer in the United States; employment visa sponsorship is unavailable.

Nice To Haves

Bachelor's degree or equivalent training acquired through work experience or education.
At least 3 years of experience as a Service Representative, highly preferred.
At least 3 years of training in a general administrative, business, healthcare, or related field.

Responsibilities

Schedule patient appointments in conjunction with orders, urgency of care, and patient convenience, involving multiple sites when appropriate.
Monitor physicians' schedules daily to optimize physician schedules.
Use insurance verification procedures to support maximum reimbursement and correct payment.
Use clinical, registration, and scheduling software systems and learn new systems as required.
Efficiently and effectively manage a high volume of telephone calls to the service area.
Answer calls using telephone customer service skills and maintain a 95% customer telephone skills rating.