Surgery Scheduler - Internal Medicine - Bellaire, TX

UTHealth Houston•Houston, TX

7d•Onsite

About The Position

UTHealth Houston’s Department of Internal Medicine is hiring a full-time Surgery Scheduler in Bellaire, Texas. This role coordinates and schedules inpatient and outpatient surgical procedures, diagnostic testing and laboratory services, and office visits. The scheduler serves as a liaison among physicians, patients and families, insurance carriers, multidisciplinary care teams, hospital personnel, and outside agencies, ensuring patients receive coordinated support throughout their care journey. The position manages complex scheduling needs, insurance authorizations and referrals, pre-surgical clearances, patient financial estimates and payments, and requests for special accommodations. It also coordinates physician office and operating-room schedules, confirms cases in the electronic medical record, and works with vendors to ensure required surgical equipment is available. Accurate documentation, confidentiality, professional communication, and compliance with university policies and practice standards are essential. The position requires a high school diploma or equivalent and at least two years of experience in a hospital or medical business office. Employees must permanently reside and work in Texas. The role is security-sensitive.

Requirements

High school diploma or equivalent.
At least two years of experience in a hospital or medical business office.
Must permanently reside and work in the State of Texas.
Meet the security-sensitive position requirements described in the posting.

Nice To Haves

Experience with Epic.
Experience with procedure and surgery scheduling.
Experience with insurance verification and authorizations.
Experience coordinating referrals and appointment scheduling.
Ability to navigate multiple systems, including EPIC and SIS, and accurately enter data and follow up on procedures.

Responsibilities

Coordinate, schedule, and register patients for inpatient and outpatient surgical procedures, diagnostic testing and laboratory services, and general office visits.
Use professional telephone techniques and interpersonal skills to build rapport while maintaining patient confidentiality.
Obtain insurance authorizations and referrals as required by insurance guidelines.
Prepare detailed estimates for physician services, explain patient financial responsibilities, collect deductible and coinsurance amounts, and post payments to surgical invoices before procedures.
Verify patient demographics, eligibility, and diagnostics according to physician scheduling protocols, involving physicians as needed to coordinate care.
Request and obtain pre-surgical clearance from patients’ primary care or specialty providers as needed.
Prepare preliminary and final schedules for assigned physicians and coordinate physician office and operating-room schedules to maximize efficiency.
Confirm completion of surgical cases in the electronic medical record.
Coordinate with external vendors to ensure required surgical equipment is available.
Communicate and maintain accurate documentation with physicians, care management teams, ancillary departments, nursing units, physician office staff, insurers, patients, families, and outside agencies.
Follow budgetary, time-management, supply-management, productivity, accuracy, policy, and procedure requirements.
Perform other duties as assigned.

Benefits

100% paid medical premiums for full-time employees.
Generous paid time off, including holidays, a preventative leave day, vacation, and sick time; approximately 37–38 days per year.
Increasing vacation accrual with length of service.
Monthly longevity pay after two years of service.
Retirement and pension plan.
Free financial and legal counseling.
Free mental health counseling services.
Gym membership discounts and access to wellness programs.
Employee discounts, including entertainment, car rentals, and cell phones.
Resources for child and elder care.