Surgery Scheduler / Senior - Pediatric Orthopedics

UTHealth Houston•Houston, TX

About The Position

UTHealth Houston is hiring a Surgery Scheduler for Pediatric Orthopedics. The role coordinates, schedules, and registers patients for inpatient and outpatient surgical procedures, diagnostic testing and laboratory work, and general office visits. The scheduler works with staff at all levels, management, physicians, patients and families, multidisciplinary teams, insurance carriers, outside agencies, and vendors. The position adjusts schedules and accommodates requests while coordinating all arrangements needed before surgery. The position requires permanent residence and work in Texas. It is security-sensitive under the cited Texas statutes and regulations.

Requirements

High school diploma or equivalent.
At least 2 years of experience in a hospital or medical business office.
Must permanently reside and work in Texas.
Ability to maintain the security or integrity of critical infrastructure, where applicable to the position.

Responsibilities

Use courteous, professional telephone techniques and interpersonal skills to build and maintain rapport with patients, physicians, office personnel, and hospital personnel while maintaining patient confidentiality.
Work with insurance carriers to obtain authorizations and referrals as needed under insurance guidelines.
Prepare detailed estimates for physician services, explain patient financial responsibilities, collect deductible and coinsurance amounts, and post payments to surgical invoices before procedures.
Verify patient demographics, eligibility, and diagnostics according to each physician’s scheduling protocol, involving the physician as needed to coordinate care.
Request and obtain pre-surgical clearance from patients’ primary care or specialty providers as needed.
Prepare preliminary and final schedules for assigned physicians; coordinate physician office and operating room schedules to maximize physician efficiency; and confirm completion of surgical cases in the electronic medical record.
Coordinate with external vendors to ensure required surgical equipment is available.
Communicate professionally and effectively with physicians, care management teams, ancillary departments, nursing units, physician office staff, insurance companies, patients, and families; maintain complete, thorough, and accurate documentation.
Follow budgetary, time-management, supply-management, productivity, and accuracy guidelines, and adhere to University policies, procedures, and standards.
Perform other duties as assigned.

Benefits

100% paid medical premiums for full-time employees.
Paid holidays and a preventative leave day, plus vacation and sick time; the posting says these total approximately 37–38 days per year.
Vacation accrual increases with length of service.
Monthly longevity payments after two years of service.
Retirement/pension plan.
Free financial and legal counseling.
Free mental health counseling services.
Gym membership discounts and access to wellness programs.
Employee discounts, including entertainment, car rentals, and cell phones.
Resources for child and elder care.