Scheduler II-Pediatric Surgery

Pediatrix•Dallas, TX

About The Position

The Scheduler II schedules patient appointments, procedures, diagnostic therapy, and other treatments, and supports patients, families, and physicians with procedure scheduling. The role ensures that physician orders are received and coordinates scheduling across hospital, clinical, and office-based settings. Scheduling may include cardiac catheterizations (diagnostic and interventional), arrhythmia procedures, surgery procedures, cardiac MRIs, admissions, GFRs, renal and abdominal ultrasounds, TEEs, CT scans, Cardiolite TRDM tests, and other procedures. The position also manages CRNA scheduling and payroll functions in collaboration with CRNA and MD leadership. Travel during the workday to DFW-area satellite offices in Frisco, McKinney, Plano, Rockwall, and Sherman is required, with travel of up to 50% or more.

Requirements

Associate degree or equivalent from a two-year college or technical school, or an equivalent combination of education and experience.
Professional telephone etiquette and strong communication skills.
Knowledge of insurance authorization procedures and medical terminology.
Proficiency with Microsoft Windows, Excel, and Office 365.
Ability to travel during the workday to DFW-area satellite offices; travel of up to 50% or more is required.

Nice To Haves

Six months to one year of related experience is preferred.
Strong surgery scheduling experience is strongly preferred.
Hospital, clinical, and office-based scheduling experience is preferred.
Bilingual Spanish skills are strongly preferred.

Responsibilities

Schedule and reschedule patient appointments.
Schedule hospital-, clinical-, and office-based procedures.
Provide appointment policies and preparation instructions for scheduled procedures.
Confirm appointments, give patients and families directions regarding procedures, and send follow-up confirmation letters.
Contact appropriate departments to schedule procedures and convey relevant patient information.
Enter information into scheduling books and/or scheduling systems.
Review monthly physician schedules and make changes as needed.
Screen and review incoming faxes and referral forms.
Make schedule changes as needed to accommodate the day’s requirements or the physician.
Obtain authorizations for scheduled procedures.
Manage patient calls, work as a member of the front office team, and support other office personnel.
Coordinate scheduling for procedures and services including cardiac catheterizations, arrhythmia procedures, surgery, cardiac MRIs, admissions, GFRs, renal and abdominal ultrasounds, TEEs, CT scans, and Cardiolite TRDM tests.
Manage CRNA scheduling and payroll functions in collaboration with CRNA and MD leadership.
Perform other duties as assigned or requested.