Surgery Scheduler - Pain Management Clinic

Community Health Systems Professional Services Corporation•Victoria, TX

22h

About The Position

The Surgery Scheduler coordinates and schedules surgical procedures for patients in a clinical setting. The role supports accurate scheduling, proper documentation, and effective communication among patients, providers, and surgical teams, helping maintain efficient workflows and a positive patient experience. Responsibilities include arranging surgical procedures and related appointments, confirming procedure details and instructions with patients, verifying insurance and obtaining prior authorizations, coordinating with surgical facilities, and entering information into scheduling systems and electronic health records. The scheduler communicates scheduling changes, collaborates with clinical teams to reduce conflicts, distributes schedules, maintains procedure records, and responds to patient inquiries. Regular and reliable attendance and compliance with applicable policies and standards are required. The position requires 1–3 years of experience in medical scheduling, surgical coordination, or a related administrative role. An associate degree in Healthcare Administration or a related field and experience in a clinical or hospital surgical scheduling environment are preferred. Applicants must be authorized to work in the U.S.; immigration sponsorship is not available now or in the future.

Requirements

1–3 years of experience in medical scheduling, surgical coordination, or a related administrative role.
Strong knowledge of surgical scheduling processes and medical terminology.
Proficiency in electronic health records (EHR) and scheduling software.
Strong organizational and multitasking skills to manage complex schedules.
Strong communication and interpersonal skills for interacting with patients, providers, and surgical teams.
Ability to handle confidential patient information in compliance with HIPAA regulations.
Attention to detail in scheduling and documentation.
Proficiency in Microsoft Office Suite and other administrative tools.
Commitment to high-quality customer service and patient support.
Must be authorized to work in the U.S. for an employer; immigration sponsorship is not available now or in the future.

Nice To Haves

Associate degree in Healthcare Administration or a related field.
Experience in a clinical or hospital surgical scheduling environment.

Responsibilities

Schedule surgical procedures, pre-operative appointments, and follow-up visits in coordination with surgeons and clinical staff.
Confirm surgery details with patients, including preparation instructions, arrival times, and required documentation.
Verify patient insurance coverage and obtain prior authorizations as required.
Coordinate with surgical facilities to ensure appropriate scheduling, resource availability, and compliance with protocols.
Enter surgical procedures accurately and promptly into scheduling systems and electronic health records.
Communicate scheduling changes, delays, or cancellations to patients.
Collaborate with clinical teams to optimize surgical schedules and minimize conflicts.
Prepare and distribute surgery schedules to relevant departments and personnel.
Maintain records of scheduled procedures, cancellations, and reschedules.
Provide customer service and respond to patient inquiries related to surgical scheduling.
Perform other duties as assigned.
Maintain regular and reliable attendance.
Comply with all policies and standards.