Surgery Scheduler - Ophthalmology Clinic

Advocate Health • Milwaukee, WI

1d • $22 - $33

About The Position

The Surgery Scheduler coordinates surgical procedure scheduling among physicians and their offices, available operating room specialty time, anesthesia, and other departments. The role maintains and updates surgery assignments, communicates schedule changes, distributes future operating room schedules, and obtains applicable preoperative records and tests. It also processes patient charges, reviews revenue and coding entries, handles incoming calls, and supports providers, staff, patients, and families. The position may operate and troubleshoot office equipment, arrange repairs, maintain office supply inventory, and submit supply orders.

This part-time position is based in an ophthalmology clinic and is scheduled for 20 hours per week: Tuesday and Wednesday, 7:30 a.m.–4:00 p.m., and Thursday, 7:30 a.m.–11:30 a.m. The work takes place in a fast-paced, high-noise office environment. The incumbent must be able to sit for approximately 90% of the workday and occasionally lift up to 10 pounds.

Requirements

• High school graduate.
• Typically requires 1 year of experience in a health care setting performing customer service functions, which may include scheduling, registration, insurance authorization, and/or patient billing.
• Demonstrated knowledge and proficiency with medical terminology.
• Basic knowledge of medical insurance plan terminology.
• Excellent communication skills and ability to communicate effectively with patients, staff, and physicians.
• Ability to read and understand verbal and written instructions.
• Excellent interpersonal and customer service skills.
• Excellent organization and prioritization skills, including ability to work in a fast-paced environment with changing priorities and short deadlines.
• High attention to detail.
• Proficient computer skills, including experience using Microsoft Office or similar applications and electronic mail.
• Able to sit approximately 90% of the workday.
• Able to lift up to 10 pounds occasionally.
• Able to operate all equipment necessary to perform the job.

Responsibilities

• Coordinate surgical procedure schedules among physicians and their offices, available operating room specialty time, anesthesia, and other departments as necessary.
• Communicate schedule changes to appropriate departments and staff, and adjust schedules to maximize use of rooms and equipment.
• Schedule procedures for the next day and beyond; maintain and update surgery assignments.
• Print and distribute future operating room schedules to appropriate areas, and notify providers about schedule changes and additions.
• Obtain applicable lab work, X-rays, and History & Physical records.
• Process patient charges based on procedure type, procedure length, and supplies used; review revenue to ensure charges are entered for every patient.
• Run reports, verify correct code entry, and update charges when errors are found.
• Answer, screen, triage, and prioritize incoming calls and determine their urgency.
• Serve as a resource for providers, staff, patients, and families.
• Operate and troubleshoot office equipment and arrange maintenance repairs as necessary.
• May maintain office supply inventory and submit orders to replenish stock.

Benefits

• Paid Time Off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Career development programs.
• Competitive compensation, premium pay for eligible positions, incentive pay for select positions, and opportunity for annual increases based on performance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED