Surgery Scheduler Neurosurgery Clinic

Banner Health•Mesa, AZ

21d•Onsite

About The Position

The Surgery Scheduler works in the high-volume Neuroscience Institute and supports clinic workload and surgery scheduling. The position schedules surgical, cardiovascular, or obstetrical procedures using a computerized scheduling system; enters patient charges, orders, and other pertinent information; and compiles and reports statistical information to management. The incumbent may serve as an office liaison for department staff, physicians, and patient families. The role requires maintaining smooth workflow, working with minimal supervision under stressful situations, setting priorities, and protecting confidential information. The position is based at 755 E McDowell Rd, 2nd Floor, Phoenix. The listed schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with fewer days or hours considered based on availability. This is a Banner Staffing Services registry/per-diem opportunity, with no guaranteed hours and no medical benefits package.

Requirements

High school diploma, GED, or equivalent working knowledge.
Skills and abilities typically attained with 2 years of medical clerical experience; surgery scheduling experience is required for this staffing position.
Medical terminology knowledge.
Knowledge of payor contract terms and processes.
Excellent organizational skills and effective human relations and communication skills.
Effective teamwork skills and ability to meet deadlines and productivity standards.
Knowledge of word processing and spreadsheet software and ability to use computerized scheduling systems.
Ability to maintain accurate statistical records, gather data, and produce reports.

Nice To Haves

Medical clerical experience in a hospital central scheduling or physician office scheduling setting.
Additional related education and/or experience.

Responsibilities

Coordinate case times for elective, urgent, or emergent surgeries and other procedures in a computerized scheduling system.
Verify physician privilege status before scheduling, coordinate with the medical staff office to maintain current privilege information, and maintain confidentiality.
Acquire and verify authorization numbers, History and Physicals, and current laboratory results; obtain prior medical records when needed.
Type and print physician orders; schedule and maintain physician block time and block time releases.
Enter physician orders for laboratory, blood bank, medical imaging, and cardiology services, as well as diagnostic results, patient registration information, and patient charges.
Compile data and prepare statistical reports for management.
Conduct charge management audits, reconcile charge packet information, identify missed or incorrect charges, and correct them when appropriate.
Provide receptionist support by answering phones, relaying messages, greeting and directing visitors, and answering questions about policies and procedures.
Relay patient data among nursing units, physicians, and staff; screen requests for patient information and refer them to appropriate staff.
Record and type staff meeting minutes when required and prepare and distribute the monthly staff call roster.
Enter facility work and supply orders, request repairs or maintenance for business machines, and arrange instrument and equipment pickup and delivery with required paperwork.
Maintain smooth workflow and scheduling operations while setting priorities and safeguarding confidential information.