Scheduler - Neurosurgery Office

Lifepoint Health • Johnstown, PA

8d

About The Position

The Scheduler for the Neurosurgery Office schedules patients for ancillary, surgical, and medical testing, procedures, and admissions. The Scheduler ensures appointments are not booked when required personnel are unavailable and maintains knowledge of next-day scheduling reports so registration staff are prepared for incoming patients, testing is appropriate, and time and staff are available. The role also communicates insurance network issues, potential reductions in benefits, special instructions, testing requirements, and other pertinent information to patients or physician office staff.

The position follows a schedule of 8:00 a.m. to 4:00 p.m., Monday through Friday, and is part of the collaborative, mission-driven Neurosurgery team at Conemaugh Memorial Medical Center, part of Lifepoint Health.

Requirements

• High school diploma or equivalent, or at least three years of directly related experience in place of the required education.
• Authorization to work in the United States without employer sponsorship.

Nice To Haves

• Prior scheduling experience in a healthcare environment is strongly preferred.
• Medical terminology, billing, and/or collection experience is preferred.

Responsibilities

• Schedule patient testing, procedures, and admissions.
• Obtain pre-certification or authorization numbers and enter them in the scheduling or registration system.
• Obtain and enter accurate insurance information and answer incoming phone calls.
• Obtain physician orders and authorization or pre-certification.
• Enter outpatient procedures in the Order Entry System.
• Ensure consistency between the scheduling module and admissions module for patients being admitted for services.
• Ensure patients are not scheduled when required personnel are unavailable.
• Inform patients or physician office staff about out-of-network carriers or issues that may decrease benefits.
• Communicate special instructions, testing requirements, and other pertinent information to patients or physician office staff.
• Maintain knowledge of next-day scheduling reports so registration staff are aware of patients presenting for services and appropriate testing, time, and staff are available.

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability coverage.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED