Office Coordinator / Scheduler
About The Position
UPLIFT HOMECARE is seeking a dependable, organized, and motivated Office Coordinator / Scheduler to support its growing team at the Pasco County office. This role coordinates patient appointments and field personnel schedules, communicates schedule details and changes, assists with open visits and last-minute adjustments, monitors visit status, and maintains accurate scheduling records. The position also processes independent contractor invoices by organizing and verifying them against completed visits and supporting documentation, checking service dates, visit types, and contracted rates, resolving discrepancies, tracking outstanding invoices, and preparing invoices for management review. Additional duties include answering calls and emails, providing administrative support to management and clinical leadership, maintaining electronic records and spreadsheets, assisting with data entry and reports, following up on outstanding visit documentation, and maintaining confidentiality in accordance with HIPAA requirements. This is a full-time, on-site position at the Pasco County office, with regular weekday business hours. Pay is $23–$25 per hour, depending on experience.
Requirements
- Strong organizational and time-management skills.
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize responsibilities.
- Strong attention to detail and accuracy.
- Professional and friendly telephone manner.
- Comfort using computers, email, spreadsheets, and Microsoft Office.
- Ability to work independently and as part of a team.
- Dependable, accountable, and proactive.
Nice To Haves
- Previous office administration or scheduling experience.
- Healthcare, home health, or medical office experience.
- Experience coordinating employee or contractor schedules.
- Experience with invoice processing or accounts payable.
- Familiarity with Axxess, EMR, or similar healthcare software.
- LPNs are encouraged to apply.
Responsibilities
- Coordinate daily patient appointments and clinician schedules.
- Schedule nurses, therapists, aides, and other field personnel.
- Communicate with patients, families, and staff about appointment times and changes.
- Help fill open visits and handle last-minute call-outs and schedule adjustments.
- Monitor schedules for missed, cancelled, or unassigned visits and help ensure patients receive timely, consistent services.
- Maintain accurate scheduling records.
- Receive and organize invoices from independent contractors.
- Verify invoices against completed visits and supporting documentation, including dates of service, visit types, and contracted rates.
- Identify duplicate charges, missing visits, and billing discrepancies; contact contractors to resolve questions or obtain corrections.
- Track outstanding invoices, maintain submission records, and prepare invoices for management review and approval.
- Answer incoming calls and respond to emails and general inquiries.
- Provide administrative support to management and clinical leadership.
- Maintain electronic records, spreadsheets, and office documentation.
- Assist with data entry, reports, and administrative projects.
- Help maintain communication between office staff and field personnel.
- Monitor outstanding visit documentation, track missing or incomplete documentation, and remind or follow up with clinicians about outstanding administrative items.
- Maintain confidentiality and comply with HIPAA requirements.
- Assist with other operational responsibilities as needed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
