Department Office Assistant Scheduler

Health First Careers • Palm Bay, FL

6d

About The Position

The Department Office Assistant Scheduler coordinates scheduling and administrative tasks to support radiology departmental operations. The role manages appointment scheduling, maintains records, assists with patient or staff inquiries, and helps ensure an efficient workflow while adhering to Health First policies and procedures.

Requirements

• High school diploma or equivalent.
• Typing skills.
• Knowledge of medical terminology.
• Ability to use or operate a computer, copy machine, and fax machine.
• Effective time management and critical thinking skills.
• Ability to work effectively and efficiently in a stressful work environment.
• American Heart Association (AHA) HeartSaver CPR & AED Program completion card within 30 days of start date, maintained thereafter.

Nice To Haves

• Associate’s degree in a relevant field.
• One year of experience as an administrative professional in an office, customer service, or patient care.
• One year of experience in a healthcare environment or clerical role.
• Certified Administrative Professional certification.
• American Heart Association Basic Life Support (AHA BLS) Healthcare Provider completion card before the start date.
• Basic computer skills.

Responsibilities

• Processes and maintains schedules for the assigned area, runs schedules daily, and sends them to appropriate departments and individuals in a timely manner.
• Communicates and documents accurate information for other departments and external physician offices regarding schedule changes.
• Communicates effectively with patients, LP, other Health First associates, and the public using excellent customer relations skills.
• Occasionally assists with data entry into reports and the creation and maintenance of databases, spreadsheets, and other documents using various software applications.
• Maintains a safe environment for patients, customers, team members, and self.
• Follows federal, state, and regional healthcare regulations and adheres to Joint Commission requirements.
• Adapts to changes in workflow and organizational needs based on fluctuations in patient volume.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED