Office Scheduler

APPS Paramedical Services • Grand Rapids, MI

2d

About The Position

We are seeking a detail-oriented and organized Scheduler to support efficient operations and excellent customer service. The role is responsible for answering phone calls, performing basic data entry, managing appointments, and carrying out other administrative tasks as assigned.

Requirements

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Proficiency with computers and basic office software, such as Microsoft Office and scheduling software.
• Ability to multitask and manage time effectively.
• Detail-oriented with strong organizational skills.
• Friendly and professional demeanor.

Nice To Haves

• Additional education or training.
• Experience in scheduling, data entry, or administrative roles.

Responsibilities

• Answer incoming phone calls promptly and professionally, assisting callers with scheduling inquiries.
• Schedule, reschedule, and confirm appointments using scheduling software or systems.
• Maintain and update appointment calendars and records.
• Perform basic data entry, including entering client information into databases or electronic health records.
• Communicate with clients, staff, and other departments to coordinate appointments.
• Address and resolve scheduling conflicts or issues.
• Answer questions and direct calls as appropriate while providing excellent customer service.
• Ensure the confidentiality and security of sensitive information.
• Perform other administrative tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED