Hospice Office Manager / Scheduler

Prime Home Health and Pacific Hospice & Palliative Care•San Antonio, TX

7d•$70,000

About The Position

Pacific Hospice and Palliative Care is seeking a compassionate, organized, and dependable Hospice Office Manager / Scheduler in San Antonio, Texas. This position helps keep a busy hospice office running smoothly by coordinating staff schedules and patient visits, supporting daily office operations, and assisting the hospice team with administrative needs. The role involves regular communication with healthcare professionals, patients, families, and referral sources, and helps ensure patients receive timely and appropriate services. The company describes its workplace as a small office environment of dedicated professionals working together to provide the best possible care for patients and families.

Requirements

Excellent organizational and communication skills.
Ability to multitask and prioritize in a fast-paced environment.
Professional, dependable, and compassionate personality.
Strong attention to detail.
Comfortable working with patients, families, and healthcare professionals.
Ability to handle sensitive and confidential information.

Nice To Haves

Hospice, home health, healthcare scheduling, or medical office experience is preferred.
Experience with Axxess or another hospice EMR system.
Bilingual English/Spanish.

Responsibilities

Coordinate and maintain hospice staff schedules and patient visits.
Communicate with nurses, aides, social workers, chaplains, physicians, patients, and families.
Help ensure patients receive timely and appropriate services.
Manage daily office operations and administrative responsibilities.
Assist with staffing, scheduling changes, and coverage.
Maintain accurate records and documentation.
Answer phones and respond professionally to patients, families, and referral sources.
Assist the hospice team with a variety of administrative needs.