Supervisor Jobs

About The Position

Requirements

• Labor market information and in-demand industries and occupations; Interviewing techniques, transferable skills, assessment tools, and strategies.
• Social, cultural, and economic conditions that impact the populations and area(s) served.
• Special needs of minority groups and disadvantaged persons.
• Community resources and support services.
• Leadership and developing the confidence, competence, and potential of individual staff and teams.
• Customer service, teamwork, collaboration, and interpersonal communication, including de-escalation and conflict resolution.
• Written and verbal communication, including public speaking and presentation.
• Research and interpret policies and procedures.
• Proficiency with MS Office, Google, and data systems.
• Learn & apply applicable Federal and State laws, rules, regulations, policies and procedures.
• Lead professional staff in the delivery of employment and employer services.
• Work effectively independently and as a member of diverse teams.
• Develop a positive, productive, motivated team-oriented work culture.
• Use Labor Market Information, in-demand industry, occupation, and transferable skills data to assess, advise, refer, prepare, and match job seekers. Address barriers to employment, engage education and training resources to prepare job seekers, track job seeker progress and completion of education and training, and match and refer the job seeker to employment opportunities.
• Travel to locations within assigned area and to statewide meetings, which may include navigation in rural or otherwise difficult to locate areas.
• Promote ARIZONA@WORK verbally and in writing to diverse audiences.

Nice To Haves

• experience working with farmworkers, refugees, and veterans; service-connected disabled veteran with other than a dishonorable discharge.

Responsibilities

• Plan and coordinate daily work assignments according to a system of management principles; provide direction and instructions to staff to ensure efficient operation of the programs in area of responsibility.
• Perform recruitment, onboarding, training, and performance management functions to maintain an effective and efficient work environment.
• Attend and conduct meetings for the dissemination of information and program compliance.
• Design and implement procedures to ensure office operations and services are effective and efficient to meet program goals. Confer with management to resolve issues.
• Collect, compile, analyze, and submit data and correspondence timely to all Division/Administration requests.
• Interpret rules, regulations, and policies, along with Equal Employment Opportunity (EEO) and affirmative action mandates governing Department of Labor (DOL)/DES programs.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities