Shift Supervisor

CVS Health • Sidney, OH

1d

About The Position

A Shift Supervisor supports the CVS Store Management team in driving store execution and performance and building consumer loyalty through excellent customer service. When no manager or Operations Supervisor is onsite, the Shift Supervisor leads store staff, ensures smooth store operations, and oversees completion of opening and closing procedures.

The role includes supervising and coordinating store crew activities, communicating with management and staff, assisting customers, handling customer relations issues according to company policy, protecting customer and patient confidentiality, and maintaining merchandise presentation and inventory. This is a part-time position with 29 anticipated weekly hours.

Requirements

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts.
• Ability to work overtime as needed and respond to urgent store issues.
• High school diploma or equivalent preferred but not required.

Nice To Haves

• Experience as a retail supervisor.

Responsibilities

• Work effectively with store management and store crews.
• Supervise store crew by assigning, directing, and following up on activities.
• Communicate information to and from store management and crews.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service practices by greeting customers, offering help, and thanking them.
• Handle customer relations issues in accordance with company policy and promote a positive shopping experience.
• Maintain customer and patient confidentiality.
• Price merchandise and stock shelves.
• Execute displays, signage, and inventory for weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off-shelf merchandise.
• Reset departments following planograms (POGs).
• Lead store staff and ensure smooth operations when no manager or Operations Supervisor is onsite.
• Ensure completion of opening and closing procedures.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED