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Quality Supervisor

Saputo•Newington, CT

About The Position

The Quality Assurance Supervisor directly supervises laboratory employees to maximize productivity across assigned shifts and areas while maintaining high quality and food safety standards. The role includes training employees, planning and assigning work, directing daily activities, addressing product and employee complaints, and resolving problems. The supervisor carries out these responsibilities in accordance with company policies, OSHA regulations, and applicable laws. The position works with plant management and other supervisors to support product quality and productivity. It ensures that procedures are established and followed for product quality, employee safety, and compliance with state and federal guidelines. The supervisor supports Quality Assurance systems that meet internal and customer requirements, including process evaluation and product protection, specifications and standards, sanitation, HACCP and GMP programs, production labeling, and product storage and distribution. The supervisor coordinates schedules and estimates labor requirements, recommends improvements to production methods and equipment performance, analyzes and resolves work, quality, and food safety problems, and maintains quality and food safety records. The role also coordinates activities across departments, manages assigned employees’ schedules and performance, and trains employees on quality and food safety processes. It includes typical managerial responsibilities such as planning, evaluating, organizing, integrating, and delegating. Other duties may be assigned.

Requirements

  • Bachelor’s degree in a science-based field, such as Microbiology, Food Science, or Dairy Science, preferred; alternatively, a minimum of 2 years of high-level plant-based laboratory experience.
  • Familiarity with Good Manufacturing Practices.
  • Experience leading and following safety and security policies and procedures.
  • Ability to follow sanitation and quality policies and procedures, and report and follow through on deficiencies.
  • Proficiency in Microsoft Office Suite and computer-based applications.
  • Excellent verbal and written communication skills.
  • Ability to adapt to changing organizational and operational needs and lead others through change.
  • Ability to handle multiple tasks simultaneously.
  • Strong organizational and prioritization skills, with attention to detail.
  • Ability to work effectively across multiple functions and disciplines as a team player and leader.
  • Ability to select, lead, coach, influence, motivate, develop, engage, and retain a team of employees.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to understand cost-containment and budgetary principles.
  • Ability to work flexible hours, including weekends.

Nice To Haves

  • Bachelor’s degree in a science-based field, such as Microbiology, Food Science, or Dairy Science.

Responsibilities

  • Work with plant management and other supervisory staff to maximize product quality and productivity.
  • Ensure procedures are in place and followed for product quality, employee safety, and state and federal guidelines.
  • Support Quality Assurance systems for internal and customer requirements, including process evaluation and product protection programs; specifications and standards; sanitation, HACCP, and GMP programs; production labeling; and product storage and distribution.
  • Coordinate schedules and estimate worker-hour requirements for job assignments.
  • Recommend improvements to production methods, equipment performance, and product quality.
  • Analyze and resolve work, quality, and food safety problems, or assist workers in solving problems.
  • Maintain quality and food safety records.
  • Collaborate with other supervisors to coordinate activities across departments.
  • Supervise assigned employees’ scheduling and daily activities, including selection, retention, feedback, disciplinary action, and performance management.
  • If a collective bargaining agreement exists, participate in grievances or other contract-related activities and discussions.
  • Train and instruct employees on quality and food safety standards and processes; oversee instruction and enforcement of relevant policies.
  • Carry out managerial responsibilities involving planning, evaluating, organizing, integrating, and delegating.
  • Adhere to the Saputo code of ethics and apply Saputo values.
  • Perform other duties as assigned.

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