Engineering Support Supervisor

Flex•Des Moines, IA

14h

About The Position

EP² provides power management systems for commercial and utility industries across power generation, transmission, and distribution. The Engineering Support Supervisor is located in Des Moines, Iowa, and reports to the Engineering Manager. The supervisor leads the Engineering Support team and partners with cross-functional departments to ensure engineering projects and production support activities are completed efficiently and effectively. The role manages daily operations, drives team performance, allocates resources, resolves issues, and serves as a communication link between employees and leadership. The position calls for a team-oriented leader who thrives in a fast-paced manufacturing environment and is committed to quality, customer satisfaction, and continuous improvement.

Requirements

Associate's degree in Business Management, Engineering Technology, or a related field; equivalent experience may be considered.
At least 2 years of experience in Engineering Support, manufacturing operations, or a related technical environment.
Experience leading teams and managing departmental priorities in a manufacturing setting.
Proficiency with Microsoft Office applications, AutoCAD, and other engineering-related software.
Strong verbal and written communication skills.
Excellent organizational, problem-solving, and decision-making abilities.
Ability to manage multiple priorities while maintaining attention to detail and quality standards.
Demonstrated ability to build collaborative relationships across departments and levels of the organization.

Nice To Haves

Experience in a manufacturing or industrial environment.
Knowledge of continuous improvement methodologies such as Lean Manufacturing or Six Sigma.
Previous supervisory or team leadership experience.
Experience with production planning, workflow coordination, and project management.

Responsibilities

Lead and supervise the Engineering Support team to achieve departmental goals and production targets.
Set performance expectations, monitor progress, and coach and develop team members.
Manage production schedules so engineering support activities are completed on time and meet customer requirements.
Organize workflow and allocate resources for production and engineering projects.
Monitor employee productivity and provide constructive feedback to improve performance and engagement.
Promote teamwork, accountability, quality, and customer commitment.
Collaborate with cross-functional teams to resolve production and engineering challenges.
Serve as a liaison between department employees and management to support effective communication and alignment.
Identify process-improvement opportunities and implement solutions to increase efficiency and effectiveness.
Hire, onboard, and train employees and support their professional growth and development.
Ensure compliance with company policies, procedures, and safety requirements.
Address employee concerns and support conflict resolution.
Drive continuous improvement initiatives that support operational excellence and customer satisfaction.