Engineering Support Supervisor

Flex•Des Moines, IA

1d•Onsite

About The Position

EP² provides complete power management systems for commercial and utility industries in power generation, transmission, and distribution. The Engineering Support Supervisor is located in Des Moines, Iowa, and reports to the Engineering Manager. This role leads the Engineering Support team and partners with cross-functional departments to ensure engineering projects and production support activities are completed efficiently and effectively. Responsibilities include managing daily operations, driving team performance, allocating resources, resolving issues, and serving as a communication bridge between employees and leadership. The position calls for a team-oriented leader who can work in a fast-paced manufacturing environment and is committed to quality, customer satisfaction, and continuous improvement.

Requirements

Associate's degree in Business Management, Engineering Technology, or a related field; equivalent experience may be considered.
At least 2 years of experience in Engineering Support, manufacturing operations, or a related technical environment.
Experience leading teams and managing departmental priorities in a manufacturing setting.
Proficiency with Microsoft Office applications, AutoCAD, and other engineering-related software.
Strong verbal and written communication skills.
Excellent organizational, problem-solving, and decision-making abilities.
Ability to manage multiple priorities while maintaining attention to detail and quality standards.
Demonstrated ability to build collaborative relationships across departments and organizational levels.
Ability to sit, use a computer, and perform keyboarding activities for extended periods.
Ability to frequently stand, walk, bend, reach, and move throughout a manufacturing facility.
Ability to occasionally lift, move, or carry up to 30 pounds.
Ability to work safely in a manufacturing environment with occasional exposure to production-related hazards.

Nice To Haves

Experience in a manufacturing or industrial environment.
Knowledge of continuous-improvement methodologies such as Lean Manufacturing or Six Sigma.
Previous supervisory or team leadership experience.
Experience with production planning, workflow coordination, and project management.

Responsibilities

Lead and supervise the Engineering Support team to achieve departmental goals and production targets.
Set performance expectations, monitor progress, and provide coaching and development opportunities.
Own and manage production schedules, ensuring engineering support activities are completed on time and meet customer requirements.
Organize workflow and allocate resources for production and engineering projects.
Monitor employee productivity and provide constructive feedback to improve performance and engagement.
Promote teamwork, accountability, quality, and customer commitment.
Collaborate with cross-functional teams to resolve production and engineering challenges.
Serve as a liaison between department employees and management to support effective communication and alignment.
Identify process-improvement opportunities and implement solutions to improve efficiency and effectiveness.
Hire, onboard, and train employees, while supporting their professional growth and development.
Ensure compliance with company policies, procedures, and safety requirements.
Address employee concerns and support conflict resolution as needed.
Drive continuous-improvement initiatives that support operational excellence and customer satisfaction.