About The Position

The Operations Supervisor directs the work of associates in a warehouse and distribution environment and is responsible for the safety and quality of work in assigned departments and areas. The role oversees workflow, assignments, inventory activities, outbound shipping, associate performance and accountability, training, and process improvement. The position also assists with the Safety Program and Safety Committee and performs other tasks as assigned by the General Manager. The role is expected to travel approximately 25% or less.

Requirements

  • Bachelor’s degree from a four-year college, equivalent related experience and/or training, or an equivalent combination of education and experience.
  • At least three years of experience in warehousing, distribution, or a related field.
  • At least six months of supervisory experience.
  • PC and computer skills, including Microsoft Office.

Nice To Haves

  • A passport is recommended but not required.

Responsibilities

  • Determine work volume, prepare work schedules, and expedite workflow to maximize departmental cost effectiveness.
  • Assign duties and examine work for quality, neatness, and conformity to policies and procedures.
  • Schedule job assignments for periodic and special inventories.
  • Monitor and direct accurate shipping of outbound orders and perform shipping work when necessary.
  • Issue written and oral instructions to associates as needed.
  • Ensure associate accountability in accordance with corporate standard operating procedures.
  • Maintain harmony among associates and resolve grievances.
  • Manage employee time, including edits and corrections.
  • Mentor and coach associates, including administering corrective actions and conducting performance evaluations.
  • Monitor zoning and product database development during the receiving process.
  • Train associates on policies, procedures, and Standard Works to ensure processes are followed.
  • Assist the Safety Advocate with all aspects of the Safety Program and participate on the Safety Committee.
  • Assist in developing processes and process improvements.
  • Perform other tasks as assigned by the General Manager.

Benefits

  • Medical insurance, including HSA, HRA, and FSA accounts
  • Supplemental insurance, including critical illness, hospital indemnity, and accidental injury coverage
  • Dental insurance
  • Vision insurance
  • Basic life and supplemental life insurance
  • Short-term and long-term disability
  • Paid parental leave
  • 401(k)
  • Paid time off of approximately two weeks, with accrual beginning on the first day of employment
  • Ten employer-paid holidays
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