Warehouse Operations Supervisor

GEODIS Career•Ontario, CA

About The Position

The Warehouse Operations Supervisor coordinates daily activities within a distribution center and supervises staff carrying out order fulfillment and management, inventory management, stocking, material handling, equipment usage, and related work. The supervisor prepares schedules, responds to labor needs, manages labor hours and payroll in an electronic timekeeping system, and interviews and trains team members. The role supports employee development, performance management, and resolution of complaints and problems, while ensuring the team understands and works toward performance goals. The position promotes process improvements and efficient standardized procedures; reviews records for accuracy, procedural compliance, and stock adequacy; and ensures compliance with company and customer policies, including safety. The supervisor schedules inventories, investigates discrepancies, assigns and examines work for accuracy and conformity with policies and ISO9002 procedures, prepares reports for leadership, helps maintain warehouse property, and submits service billing to customer service representatives. The role also supervises distribution center employees in accordance with organizational policies and applicable laws. For food accounts, the incumbent reports food safety problems to senior management. Other duties may be assigned as required. The listed schedule is Thursday through Sunday, 4:00 p.m. to 2:30 a.m. GEODIS describes itself as a global third-party logistics provider serving major brands and manufacturers.

Requirements

  • High school diploma or GED equivalent.
  • Minimum 3 to 5 years of related warehouse and/or distribution center experience.
  • Experience with warehouse equipment.
  • Experience with warehouse management systems.
  • Experience with labor management systems.
  • PC literacy and experience with Microsoft Outlook, Word, and Excel.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to apply common-sense understanding to carry out instructions provided in written, oral, or diagram form.

Nice To Haves

  • One year of supervisory experience preferred.

Responsibilities

  • Coordinate daily activities within the distribution center.
  • Supervise staff performing order fulfillment, order management, inventory management, stocking, material handling, equipment usage, and related activities.
  • Prepare work schedules and respond effectively to unexpected labor needs.
  • Manage labor hours and payroll in an electronic timekeeping system.
  • Interview and train prospective and new team members.
  • Support business support staff development, appraise performance, reward employees, address complaints, and resolve problems.
  • Ensure the team understands and works toward performance goals.
  • Recommend process improvements within the warehouse or distribution center.
  • Review records for accuracy and compliance with established procedures, and determine whether stock levels are adequate.
  • Ensure compliance with company and customer policies and procedures, including safety requirements.
  • Schedule special and periodic inventories.
  • Investigate reasons for discrepancies between inventory and stock control records and recommend remedial actions.
  • Assign duties and examine work for accuracy, neatness, and conformance with policies and ISO9002 procedures.
  • Study and standardize procedures to improve team efficiency.
  • Prepare reports for leadership.
  • Assist in maintaining the physical properties of the warehouse.
  • Submit weekly, monthly, and other special services billing to customer service representatives.
  • Supervise distribution center employees in accordance with organizational policies and applicable laws.
  • For food accounts, report food safety problems to senior management to initiate action.
  • Perform other duties as required and assigned.

Benefits

  • Fair pay; some jobs include bonus opportunities.
  • Access to earnings on demand, with payday available early.
  • No-cost telemedicine from day one.
  • Healthcare, dental, and vision benefit options at affordable costs after a short waiting period.
  • Paid holidays and time off.
  • Short-term disability.
  • New parent leave.
  • GEODIS Compassion Fund one-time grants for teammates experiencing unexpected catastrophes.
  • Volunteer opportunities and opportunities to donate to the GEODIS Foundation or GEODIS Compassion Fund.
  • Career growth and promotion opportunities.
  • Employee Resource Groups and other opportunities to participate in an inclusive culture.
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