Warehouse Operations Supervisor

NFI Industries•Tracy, CA

About The Position

The Warehouse Operations Supervisor is responsible for the efficient day-to-day operation of the warehouse, with particular emphasis on supervising warehouse personnel and achieving daily production goals. The position oversees warehouse operations, employee relations and development, and safety and security. The schedule is 1st shift.

Requirements

  • Bachelor’s degree in Supply Chain, Business, or a related field, or at least 1–5 years of supervisory experience.
  • High school diploma required.
  • Ability to work in a fast-paced, quickly changing environment.
  • Ability to handle changing priorities and use good judgment in stressful situations.
  • Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools.
  • Working knowledge of Microsoft Office applications.
  • Working knowledge of warehouse and mechanical equipment.
  • Working knowledge of OSHA, DOT, HAZMAT, and FDA regulations, and willingness to become certified in one or more of these areas as necessary.
  • Excellent talent management and team-building skills.
  • Excellent verbal, non-verbal, and written communication skills.
  • Excellent customer service skills, specifically with external clients.
  • Excellent analytical and mathematical skills.
  • Ability and availability to work irregular or extended hours, including nights, weekends, and holidays, as needed by the customer.
  • Ability to stand and walk for up to 10–12 hours.
  • Ability to lift and move totes weighing up to 50 pounds.
  • Ability to bend, lift, stretch, and reach regularly both below the waist and above the head.
  • Ability to walk frequently throughout a distribution center and surrounding areas, with facilities over a quarter mile in length.
  • Ability to work in environments with variable noise levels, lighting conditions, and temperatures, and to access all areas of the building without limitations.

Nice To Haves

  • Experience with Warehouse Management Systems; Manhattan is preferred.
  • Experience with seasonal workforces.
  • Bilingual English/Spanish; may be required in some locations.

Responsibilities

  • Develop and implement shipping and receiving work schedules and assignments to support effective, efficient operations and meet goals.
  • Directly supervise warehouse personnel and match employees’ skills and backgrounds to the work required.
  • Supervise inbound and outbound shipments to ensure accuracy and timely completion.
  • Ensure equipment is used efficiently and coordinate equipment maintenance with management.
  • Review daily work objectives, determine shift productivity requirements, and support overall building objectives.
  • Partner with other leaders to balance labor and maintain appropriate staffing levels.
  • Prepare and submit daily end-of-shift reports.
  • Recommend and work on management initiatives and programs to improve operations.
  • Conduct daily pre-shift meetings covering prior-shift productivity, operational problems, workload forecasts, and other relevant company information.
  • Assist in developing programs to train and motivate personnel and increase effectiveness.
  • Assist in developing a program for new personnel and ensure the onboarding program is followed.
  • Maintain sound human resources practices with direct reports and ensure adherence to corporate and department policies and procedures.
  • Work with Management and Human Resources to resolve employee relations issues, discipline actions, problems, and terminations.
  • Provide feedback, coaching, guidance, and recognition to develop personnel skills.
  • Participate actively in employee development and talent selection.
  • Provide regular coaching and constructive performance feedback, and prepare and deliver hourly performance reviews.
  • Maintain accurate timekeeping records.
  • Stay current on information, tools, and systems as part of ongoing self-development.
  • Travel to other warehouses and participate in department or company meetings as necessary.
  • Ensure the warehouse operates safely, cleanly, and efficiently to meet service standards.
  • Support safety programs and OSHA compliance to maintain a safe work environment.
  • Follow documented processes for reporting, analyzing, and following up on employee injuries and accidents.
  • Ensure employees complete a daily pre-flight and review it daily.

Benefits

  • Annual discretionary bonus targeted at 5%.
  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Prescription drug coverage.
  • 401(k) plan.
  • Wellness program.
  • Life insurance.
  • Paid time off.
  • Paid parental leave.
  • Other benefit plan options.
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