Warehouse Operations Supervisor

NFI Industries•Tracy, CA

About The Position

The Warehouse Operations Supervisor is responsible for the efficient day-to-day operation of the warehouse, with particular emphasis on supervising warehouse personnel and achieving daily production goals. The role works the second shift and oversees warehouse operations, employee relations and development, and safety and security. The position requires a high school diploma and either a bachelor’s degree in Supply Chain, Business, or a related field, or 1–5 years of supervisory experience. The base salary is $72,500, with eligibility for an annual discretionary bonus targeted at 5%.

Requirements

High school diploma required.
Bachelor’s degree in Supply Chain, Business, or a related field, or at least 1–5 years of supervisory experience.
Experience with Warehouse Management Systems; Manhattan is preferred.
Ability to work in a fast-paced, quickly changing environment and handle changing priorities with good judgment in stressful situations.
Experience with or willingness to learn performance metrics, process improvement, and Lean/Six Sigma tools.
Working knowledge of Microsoft Office applications and warehouse or mechanical equipment.
Working knowledge of OSHA, DOT, HAZMAT, and FDA regulations, and willingness to become certified in one or more of these areas as necessary.
Excellent talent management and team-building skills.
Excellent verbal, non-verbal, and written communication skills.
Excellent customer service skills, particularly with external clients.
Excellent analytical and mathematical skills.
Ability and availability to work irregular or extended hours, including nights, weekends, and holidays, as needed by the customer.
Ability to stand and walk for up to 10–12 hours.
Ability to lift and move totes weighing up to 50 pounds.
Ability to bend, lift, stretch, and reach regularly below the waist and above the head.
Ability to walk frequently throughout a distribution center and surrounding areas; facilities are over a quarter mile in length.
Ability to work in environments with variable noise levels, lighting conditions, and temperatures, and to access all building areas without limitations.

Nice To Haves

Experience with seasonal workforces.
Bilingual English/Spanish; may be required at some locations.

Responsibilities

Develop and implement shipping and receiving schedules and assignments to support efficient operations and meet goals.
Directly supervise warehouse personnel and match employees’ skills and backgrounds to the work required.
Supervise inbound and outbound shipments to ensure accuracy and timely handling.
Ensure equipment is used efficiently and coordinate equipment maintenance with management.
Review daily work objectives, determine shift productivity requirements, and support overall building objectives.
Partner with other leaders to balance labor and maintain appropriate staffing levels.
Prepare and submit a daily end-of-shift report.
Recommend and work on initiatives and programs to improve operations.
Conduct daily pre-shift meetings covering prior-shift productivity, operational issues, workload forecasts, and other relevant company information.
Assist with programs to train and motivate personnel and increase effectiveness.
Assist with programs for new personnel and ensure the onboarding program is followed.
Maintain sound human resources practices with direct reports and ensure compliance with corporate and department policies and procedures.
Work with Management and Human Resources to address employee relations issues, disciplinary actions, problem resolution, and terminations.
Provide feedback, coaching, guidance, and recognition to support employee skill development.
Participate actively in employee development and talent selection.
Provide regular coaching and constructive performance feedback, and prepare and deliver hourly performance reviews.
Maintain accurate timekeeping records and stay current on relevant information, tools, and systems for self-development.
Travel to other warehouses and attend department or company meetings as necessary.
Ensure the warehouse operates safely, cleanly, and efficiently to meet service standards.
Support safety programs and OSHA compliance and follow documented procedures for reporting, analyzing, and following up on employee injuries and accidents.
Ensure employees complete a daily pre-flight and review it daily.