Warehouse Operations Supervisor

GEODIS Career•Edwardsville, IL

About The Position

The Warehouse Operations Supervisor coordinates daily activities within a distribution center and supervises staff performing order fulfillment, order and inventory management, stocking, material handling, equipment usage, and related work. The role prepares work schedules, responds to unexpected labor needs, manages labor hours and payroll in an electronic timekeeping system, and interviews and trains team members. It supports employee development and performance, ensures teams work toward performance goals, and promotes compliance with company and customer policies, procedures, and safety requirements. The supervisor reviews records and stock levels, schedules inventories, investigates inventory discrepancies, recommends corrective actions and process improvements, standardizes procedures to improve efficiency, and prepares reports for leadership. The role also assists with maintaining warehouse properties and submits billing information to customer service representatives. For food accounts, the incumbent must report food safety problems to senior management. Other duties may be assigned.

Requirements

  • High school diploma or GED equivalent.
  • Minimum 3 to 5 years of related warehouse and/or distribution center experience.
  • Experience with warehouse equipment.
  • Experience with warehouse management systems.
  • Experience with labor management systems.
  • PC literacy and experience with Microsoft Outlook, Word, and Excel.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to use common-sense understanding to carry out written, oral, or diagrammed instructions.

Nice To Haves

  • One year of supervisory experience is preferred.

Responsibilities

  • Coordinate daily activities within the distribution center.
  • Supervise staff performing order fulfillment, order management, inventory management, stocking, material handling, equipment use, and related activities.
  • Prepare work schedules and respond effectively to unexpected labor needs.
  • Manage labor hours and payroll in an electronic timekeeping system.
  • Interview and train prospective and new team members.
  • Support business support staff development, appraise performance, reward employees, address complaints, and resolve problems.
  • Ensure the team understands and works toward performance goals.
  • Recommend process improvements within the warehouse or distribution center.
  • Review records for accuracy and procedural compliance, and determine whether stock levels are adequate.
  • Ensure compliance with company and customer policies and procedures, including safety requirements.
  • Schedule work for special and periodic inventories.
  • Investigate reasons for discrepancies between inventory and stock control records and recommend remedial actions.
  • Assign duties and examine work for accuracy, neatness, and compliance with policies and ISO9002 procedures.
  • Study and standardize procedures to improve team efficiency.
  • Prepare reports for leadership.
  • Assist in maintaining the physical properties of the warehouse.
  • Submit weekly, monthly, and other special-services billing to customer service representatives.
  • Supervise distribution center employees in accordance with organizational policies and applicable laws.
  • For food accounts, report food safety problems to senior management to initiate action.
  • Perform other duties as required and assigned.

Benefits

  • Fair pay; some jobs include bonus opportunities.
  • Access to earned pay on demand.
  • Free telemedicine from day one.
  • Healthcare, dental, and vision coverage options at affordable costs after a short waiting period.
  • Paid holidays and time off.
  • Short-term disability.
  • New parent leave.
  • Career growth and promotion opportunities.
  • GEODIS Compassion Fund grants for teammates experiencing unexpected catastrophes.
  • Volunteer and donation opportunities through the GEODIS Foundation and GEODIS Compassion Fund.
  • Safe, clean, and healthy work environment.
  • Inclusive culture and Employee Resource Groups.
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