Warehouse Operations Supervisor

GEODIS•Dallas, TX
•$68,000 - $73,500

About The Position

The Warehouse Operations Supervisor coordinates daily activities within a distribution center and supervises staff performing order fulfillment, order and inventory management, stocking, material handling, equipment use, and related work. The role manages schedules, labor hours, payroll, employee training and development, and performance goals; reviews records and stock levels; and ensures compliance with company and customer procedures, safety requirements, and applicable laws. The supervisor also supports inventory accuracy, process improvement, reporting, warehouse upkeep, and customer billing. For food accounts, the incumbent must report food safety problems to senior management. The stated schedules are B shift, 6 p.m.–4:30 a.m. Monday through Thursday, or C shift, 6 a.m.–6 p.m. Friday through Sunday. Schedules may vary, and peak season requires additional flexibility. As an exempt salaried employee, the supervisor is expected to work the hours and additional days needed to meet operational and business requirements, potentially including Fridays, weekends, holidays, and extended hours during peak season or other high-volume periods.

Requirements

  • High school diploma or GED equivalent.
  • Minimum 3 to 5 years of related warehouse and/or distribution center experience.
  • Experience with warehouse equipment.
  • Experience with warehouse management systems.
  • Experience with labor management systems.
  • PC literacy and experience with Microsoft Outlook, Word, and Excel.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to apply common-sense understanding to carry out instructions provided in written, oral, or diagram form.

Nice To Haves

  • One year of supervisory experience is preferred.

Responsibilities

  • Coordinate daily activities within the distribution center.
  • Supervise staff and direct work related to order fulfillment, order management, inventory management, stocking, material handling, equipment use, and related needs.
  • Prepare work schedules and respond effectively to unexpected labor needs.
  • Manage labor hours and payroll using an electronic timekeeping system.
  • Interview and train prospective and new team members.
  • Support business support staff development, appraise performance, reward employees, address complaints, and resolve problems.
  • Ensure the team understands and works toward performance goals.
  • Recommend process improvements within the warehouse or distribution center.
  • Review records for accuracy, procedural compliance, and adequacy of stock levels.
  • Ensure compliance with company and customer policies and procedures, including safety requirements.
  • Schedule work for special and periodic inventories.
  • Trace item histories to investigate discrepancies between inventory and stock control records, and recommend corrective actions.
  • Assign duties and inspect work for accuracy, neatness, and conformance with policies and ISO9002 procedures.
  • Study and standardize procedures to improve team efficiency.
  • Prepare reports for leadership.
  • Assist in maintaining the warehouse's physical properties.
  • Submit weekly, monthly, and other special-services billing to customer services representatives.
  • Supervise distribution center employees in accordance with organizational policies and applicable laws.
  • Report food safety problems to senior management for food accounts.
  • Perform other duties as required and assigned.

Benefits

  • Fair pay; some jobs include bonus opportunities.
  • Access to earnings on demand, with payday available early.
  • Free telemedicine access from day one.
  • Affordable healthcare, dental, and vision benefit options after a short waiting period.
  • Paid holidays and time off.
  • Short-term disability.
  • New parent leave.
  • A safe, clean, and healthy work environment.
  • Support for career advancement and promotion.
  • One-time grants through the GEODIS Compassion Fund for teammates experiencing unexpected catastrophes.
  • Opportunities to volunteer in the community or donate to the GEODIS Foundation or GEODIS Compassion Fund.
  • Employee Resource Groups and inclusive culture activities.
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