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Supervisor - Big Buns

Thompson Hospitality Corporation•Ashburn, VA

About The Position

Big Buns is seeking a passionate and motivated Supervisor to help lead a dynamic team and deliver exceptional guest experiences in a fun, fast-paced environment. The Supervisor guides daily operations, supports team members, and helps ensure guests feel welcomed and cared for. The role fosters a positive work culture grounded in teamwork, quality, and outstanding service. The position requires 50–55 hours per week, including evenings and weekends as business needs dictate. Big Buns is part of Thompson Hospitality, which describes its values as doing the right thing, doing the best you can, and treating others as you want to be treated. The company states that it offers competitive benefits and is an equal opportunity employer.

Requirements

  • Experience in food and beverage.
  • Experience as a supervisor.
  • An amazing work ethic.
  • Ability to stand and walk for extended periods, up to 6–8 hours.
  • Ability to lift and carry up to 20 lbs, such as menus, high chairs, and booster seats.
  • Ability to reach, bend, and stoop occasionally.
  • Ability to use hands and arms to operate reservation systems and phones.
  • Clear verbal communication skills and ability to interact with guests in a busy environment.
  • Ability to remain calm and composed while multitasking in a fast-paced setting.

Responsibilities

  • Lead and inspire team members to deliver outstanding customer service.
  • Oversee daily operations to ensure a smooth and efficient workflow.
  • Train new team members and provide ongoing coaching and feedback.
  • Foster a welcoming and inclusive atmosphere for guests and staff.
  • Maintain high-quality standards for product preparation.
  • Monitor inventory levels and place orders as needed to meet demand.
  • Collaborate with management to implement new initiatives and improvements.
  • Address guest feedback and concerns promptly.
  • Uphold health and safety guidelines to maintain a clean and safe environment.
  • Cultivate a positive and respectful work culture that promotes teamwork and excellence.

Benefits

  • Competitive benefits are offered; details are available on the company website.

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