Solution Engineer Jobs

About The Position

Requirements

• 5+ years of proven experience in solution engineering, pre-sales, or technical consulting roles.
• 2+ years in fintech or payments — a strong bonus.
• Deep understanding of AI-powered solutions, payment processing systems, and their applications in fraud prevention, chargeback management, and dispute resolution.
• Proven, hands-on experience with integration processes, APIs, and data mapping.
• Strong problem-solving abilities and a critical-thinking approach to client challenges.
• Ability to define and scope technical tasks for engineering teams and manage them through delivery.
• Strong project management capabilities — able to plan, coordinate, and drive multiple onboarding and integration projects to completion, keeping stakeholders aligned and timelines on track.
• Exceptional communication and presentation skills — able to explain complex technical concepts to both technical and non-technical stakeholders.
• Independence and proactivity — you thrive managing multiple projects simultaneously in a rapidly changing environment.
• Composure under pressure and a customer-first mindset.
• Cultural fit for a fast-paced, creative startup atmosphere and our hybrid NYC team.
• Fluency in English; additional languages are advantageous.

Responsibilities

• Lead Technical Sales Processes: Take full ownership of the technical aspects of the sales cycle, including a deep understanding of customer requirements and matching them to the right solutions. Conduct professional product demonstrations and technical workshops for prospective clients. Develop and present customized solutions that address specific client challenges and business objectives.
• Technical Implementation & Onboarding: Lead the complete technical implementation of Justt's solutions for new clients, ensuring seamless integration with their existing systems. Provide comprehensive training and ongoing support so clients maximize the value they get from our solutions. Proactively identify and resolve technical challenges throughout the onboarding process.
• Cross-Functional Collaboration: Work closely with sales, product, customer success, and engineering teams to exceed client expectations. Translate client needs into clearly defined technical tasks for R&D and help drive them to completion. Contribute to the development of technical documentation and training materials.