Solution Engineer Jobs

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GIS Solution Engineer – Local Government (Southeast)

Esri•Charlotte, NC
•$79,248 - $130,728•Onsite

About The Position

As a GIS subject matter expert, the GIS Solution Engineer identifies appropriate analysis tools and creates innovative solutions for customers’ complex business challenges. The role is part of an account team and demonstrates the value of GIS by showing how it can reveal patterns, trends, and insights. The position advises state and local government customers, aligns Esri technology with their business needs, and communicates the capabilities of Esri technology to technical and non-technical audiences. The engineer presents, demonstrates, and supports the sale of Esri software and solutions; develops and proposes solutions that address customer challenges; and provides best practices for using, deploying, and administering Esri technology. The role also involves presenting at conferences and trade shows and traveling domestically or internationally 25–50% of the time.

Requirements

  • At least 2 years of experience using Esri technology to create maps, perform spatial analysis, and configure web applications.
  • At least 1 year of experience working in or supporting state or local government.
  • Understanding of ArcGIS in an IT context, including topics such as hardware, storage, security, networking, web services, virtualization, and cloud computing.
  • Experience in technical consulting and conceptual solution design, and understanding of sales and business development processes.
  • Experience with geodatabases and underlying DBMS technology.
  • Knowledge of cloud computing concepts and environments such as Microsoft Azure or AWS.
  • Remarkable presentation, interpersonal, and listening skills.
  • Ability to travel domestically or internationally 25–50%.
  • Bachelor’s degree in geography, computer science, or a related field.
  • Applicants must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

  • Master’s degree in geography, computer science, or a related field.
  • Ability to troubleshoot client issues related to Esri application deployment and system architecture.
  • Experience integrating software solutions with business systems such as data warehousing, BI, CRM, ERP, and analytics platforms.
  • Experience incorporating real-time information streams with existing GIS data and IT infrastructure.
  • Basic understanding of artificial intelligence and machine learning concepts.
  • Programming and scripting experience with languages such as Python and JavaScript.

Responsibilities

  • Build customer relationships and present, demonstrate, and support the sale of Esri software and solutions as part of an account team.
  • Help the account team plan and execute sales strategies.
  • Develop subject-matter expertise in state and local government and technical expertise in ArcGIS; communicate Esri technologies and anticipate customers’ needs and relevant technology trends.
  • Proactively craft and propose solutions that show how GIS can address customers’ critical challenges and provide business value.
  • Define and deliver strategies that align Esri technology with customers’ businesses.
  • Design and deliver technical demonstrations and presentations for technical and non-technical customers.
  • Provide best practices for the use, deployment, and administration of Esri technology.
  • Present at conferences and trade shows.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic and supplemental life insurance for employees and their families
  • 401(k)
  • Profit-sharing programs
  • Minimum accrual of 80 hours of vacation leave
  • Twelve paid holidays per calendar year
  • Opportunities for personal and professional growth

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