Account Solution Engineer - Enterprise Nonprofit Team

Salesforce•Washington, DC

2d•$134,750 - $198,170

About The Position

Salesforce is building an enterprise dedicated to delivering its CRM and platform solutions to nonprofit organizations. The Account Solution Engineer will help mission-driven organizations achieve more through technology by understanding their goals and explaining complex technology simply. The role works closely with sales teams and customer contacts to connect customer needs with Salesforce solutions, demonstrate technical and business value, and develop solutions on the Salesforce platform. Domestic travel of up to 20% is required.

Requirements

Bachelor of Science in Computer Science, Software Engineering, MIS, or a related field.
At least 7 years of professional work experience, preferably in the nonprofit sector or software industry.
Experience working in a fast-paced, agile company environment.
Affinity for nonprofit and mission-driven organizations.
Ability to lead discussions with organizational leaders and individual contributors.
Comfort articulating technical value through discovery and demonstrations.
Strong team-based problem-solving, leadership, presentation, and collaboration skills.
Strong verbal, written, and interpersonal communication skills.
Effective time management and prioritization in a dynamic sales environment.
Technical expertise in CRM, AI, Analytics, BI, Digital Marketing, or Community Engagement.

Nice To Haves

Previous sales experience.
Previous Salesforce Administrator experience.
Background in nonprofit management or operations and/or Salesforce technology.
Ability to create and deliver customer-facing software demonstrations.
Salesforce Administrator (201) and Nonprofit Cloud Consultant certifications.

Responsibilities

Discover and analyze customer goals, mapping them to the Salesforce solution portfolio.
Earn the technical win through compelling demonstrations and presentations.
Respond to RFPs, RFIs, and RFQs.
Research and develop technical points of view aligned with industry knowledge.
Design innovative solutions on the Salesforce platform.
Present customized, story-driven demonstrations tied to business value.
Build and maintain relationships with the sales team and account contacts.
Feed customer requirements back to product and engineering teams.
Participate in ongoing training and certifications.
Travel domestically up to 20%.