About The Position

As a GIS subject matter expert, the GIS Solution Engineer identifies appropriate analysis tools, creates innovative solutions, and communicates the capabilities of GIS technology. The role works with an account team to advise customers on complex business challenges and demonstrate how GIS can reveal patterns, trends, and insights. At Esri, the position partners with customers in a supportive culture that encourages creativity, collaboration, and passion. The engineer supports the sale of Esri software and solutions, advises state and local government customers, and proposes strategies that align Esri technology with their business needs. The role also designs and delivers technical demonstrations and presentations, provides best practices for using, deploying, and administering Esri technology, and may present at conferences and trade shows. Domestic or international travel of 25–50% is required.

Requirements

  • At least 2 years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications.
  • At least 1 year of experience working in or supporting state or local government.
  • Understanding of ArcGIS from an IT perspective, including areas such as hardware, storage, security, networking, web services, virtualization, and cloud computing.
  • Experience in technical consulting and conceptual solution design, and understanding of sales and business development processes.
  • Experience with geodatabases and underlying DBMS technology.
  • Knowledge of cloud computing concepts and environments such as Microsoft Azure or AWS.
  • Strong presentation, interpersonal, and listening skills.
  • Ability to travel domestically or internationally 25–50% of the time.
  • Bachelor’s degree in geography, computer science, or a related field.
  • Must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

  • Master’s degree in geography, computer science, or a related field.
  • Ability to troubleshoot client issues related to Esri application deployment and system architecture.
  • Experience integrating software solutions with other business systems, including data warehousing, BI, CRM, ERP, and analytics platforms.
  • Experience incorporating real-time information streams with existing GIS data and IT infrastructure.
  • Basic understanding of artificial intelligence and machine learning concepts.
  • Programming and scripting experience with languages such as Python and JavaScript.

Responsibilities

  • Build relationships with customers and account-team members.
  • Present, demonstrate, and support the sale of Esri software and solutions as part of the account team.
  • Help plan and execute sales strategies.
  • Develop subject matter expertise in state and local government and technical expertise in ArcGIS.
  • Communicate Esri technologies and the Esri message to customers.
  • Anticipate customers’ needs and technology trends that may affect them.
  • Craft and propose solutions that show how GIS can address customer challenges and deliver business value.
  • Define and deliver strategies that align Esri technology with customers’ businesses.
  • Present technical demonstrations of proposed solutions.
  • Design presentations for technical and non-technical audiences.
  • Provide best practices for the use, deployment, and administration of Esri technology.
  • Present at conferences and trade shows.
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